Operations Coordinator Jobs

Job Summary:

• The primary purpose of this job is to monitor all merchandise movement to and from multiple vault locations.
• Receive merchandise shipments and ensure the documentation for each shipment and the physical receipt of goods match.
• Distribute central stock pieces to the assigned bins and pick allocated merchandise from the bins for shipment to the retail and wholesale locations.
• Liaison with Supply Chain departments to ensure all merchandise is allocated appropriately and in a timely manner.

Key Duties Responsibilities and Accountabilities:

• Interact with vendors during pick-ups and drop-off of merchandise;
• Perform monthly physical inventory to ensure accountability of all merchandise in the vault; research and resolve any discrepancies;
• Manage inventory and re-ordering of watch straps for the U.S. (retail and wholesale).
• Systematically record all incoming merchandise and reconcile against shipments;
• Act as backup to the other vault team members, as needed;
• Manage and record all incoming customer repairs and distribute accordingly;
• Prepare and systematically transfer daily salon bins for shipment in a timely manner to meet Logistic cut off times;
• Enforce company-wide compliance, in accordance with applicable policies and procedures relating to property movement, working and storing of merchandise;
• Work closely with the watch division to manage and transfer all inventory to fulfill shipping requests and incoming vendor repairs; and

Key Job Relationships:

• Liaison with all departments as it relates to merchandise monitoring and movement;
• Contribute to department's process efficiency; and
• Communicate with the Vault Manager to set priorities and meet deadlines
• Work closely with in-house security to coordinate pickups and deliveries to vendors.

Job Qualifications

Business Skills:

• Excellent ability to understand the organization's goals and objectives; and
• Ability to prioritize tasks and projects in a high pressure environment;
• Strong documentation skills and keen attention to detail;
• Proven analytical and creative problem-solving abilities;
• Knowledge and astute understanding of vault and inventory management;
• Proficient with Microsoft Office.

Interpersonal Skills:

• Ability to multi task and work welt under high pressure situations; and
• Dependable, takes initiative and responsibility for own actions.
• Excellent listening, written and oral communication skills;
• Experience working in a team-oriented and collaborative environment;
• Strong service orientation, highly self-motivated, energetic and directed;

Degrees and Experience:

Minimum of 2 years related work experience.
Experience in luxury retail is a plus.
College or University degree (Logistics, Operations Management, and/or Business Administration focus preferred).
Proficiency in written and spoken English is a must.