Operations Coordinator Jobs

Posting End Date: 06/14/2023

Work Place Flexibility: Onsite

Legal Entity: Entergy New Orleans, LLC

Job Summary/Purpose

Responsible for scheduling, assigning, managing, and monitoring construction and service work across the region and network to network as needed.

Job Duties/Responsibilities

Ensure all work meets company standards and in service dates while ensuring that all workmanship complies with Entergy's safety guidelines and practices. Have extensive knowledge of a working distribution system.

Prepare and carry out switching orders for the distribution system. The ability to work closely with DOC/Substation groups on planning of switching orders.

Work with Engineering, Vegetation, DOC and other departments acting as liaison between those departments and networks as necessary to ensure cross functional communication is maintained.

Maintain an open line of communication with Region OCs to provide direction and share best practices in backlog management and scheduling to streamline operations in an effort to minimize response times, reduction in unnecessary truck rolls and reduction in missed commits.

Provide direction to Region OCs in proper ticket creation and as-building jobs.

Help to provide a line of sight into the Regions scheduled EWPs for crew engagements.

Ability to recognize detractors within our work processes, work through solution development and implementation for continuous improvement.

Assume dispatching on a local basis during restoration events to ensure service is restored to all customers in a timely manner. Be available for call-out at all times. Monitor Storm Assist Daily for the Region to ensure emergency and outage tickets are being dispatched in timely manner.

Work emergency or storm restoration in other areas as needed and fill in for other OC’s/Supervisors as needed for a short time in their absence. Lead storm response team in out of town/state events. Work with contract compliance and third party vendors for requests on additional resources and specialty equipment.

Work with external and internal customers.

Review daily outages in Power BI to assist in outage correction for the region.

Minimum Requirements

Minimum experience required of the position

Minimum 8 Years Of Experience In Related Field.

Minimum knowledge, skills, and abilities required of the position

Strong knowledge of computers and related technology. Strong communication and organizational skills. Ability to take and understand directives and complete tasks. Excellent leadership skills. Strong decision making skills. Ability to manage multiple activities and changing priorities. Ability to work well under pressure. Self motivated and dependable team player. Ability to recognize hazards in the workplace and have the ability to mitigate the hazards. Ability to maintain and care for Company equipment properly and safeguard assets. Ability to meet the public in a pleasant and tactful manner and understand the importance of delivering a high level of customer service. Demonstrated acceptance of a diverse and inclusive work environment and customer base. Desired: Ability to recognize opportunities for process improvement and have the ability to enact change; Ability to lead and participate in problem solving teams as required.

Any Certificates, Licenses, Etc. Required Of The Position

None

Primary Location: Louisiana - New Orleans Louisiana : New Orleans
Job Function: Professional
FLSA Status
Relocation Option: No Relocation Offered
Union Description/code
Number of Openings: 1
Req ID: 111758
Travel Percentage: Up to 25%
An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.
EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.
Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.
Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.
Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency .
Pay Transparency Notice
Pay Transparency Nondiscrimination Provision (dol.gov)
The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.
Working Conditions
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.