Operations Assistant - Administrative Assistant

Benefits

This position earns a competitive wage and enjoys the following benefits

Fedcap, Inc., a Fedcap program, is currently hiring for a full-time Operations Assistant - Administrative Assistant to join our human services nonprofit in the New York, NY area.

• Short- and long-term disability
• Employee assistance program
• Flexible spending account (FSA)
• Future mom's program
• Medical, dental, and vision
• 403(b) plan
• Life insurance

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time position at our human services nonprofit works a day shift.

As an Operations Assistant - Administrative Assistant, you provide administrative support services for staff and participants of our IMPACT services. You greet participants as they arrive, answer and direct phone calls, and reach out by phone regarding missed appointments. Using your superb customer service skills, you explain our process and services to participants and then obtain signatures for consent. You help our workshop facilitators by making sure they have all of the supplies they need. Performing a variety of administrative tasks, you print and review reports, track invoices, enter demographic data and action codes, scan documents, and track reports for the Mayor's Office of Critical Justice (MOCJ). You provide reports that support the billing and reconciliation processes. Collaborating with management, you help collect accurate and efficient performance data so that we can improve our services. Your organizational skills and natural warm demeanor make you perfect for this position at our human services nonprofit!

a Little About Us

Launched as part of The Fedcap Group in 2018, Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment to become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational or employer-based training, job placement, and post-placement support. We provide a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being.

We are committed to making sustainable, high-outcome, and life-changing differences for the individuals and families we serve. Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

OUR IDEAL OPERATIONS ASSISTANT - ADMINISTRATIVE ASSISTANT

• Self-motivated and independent worker
• Highly organized
• Detail-oriented

If this sounds like you, keep reading about this position at our nonprofit!

Requirements

• Covid-19 vaccination
• High school diploma or equivalent
• 1+ year of full-time administrative support experience OR an equivalent combination of related education and experience
• Proficiency in Microsoft Office
• Ability to work with people of diverse backgrounds and be sensitive to maintaining confidentiality
• Computer literate with the ability to enter data into a specialized database

An associate's or bachelor's degree from an accredited college or university is preferred. Experience working with public assistance recipients, the homeless population, formally incarcerated, or those affected by the challenges associated with poverty would be a plus! If you meet the above requirements, we need you. Apply today to join our human services team as an Operations Assistant - Administrative Assistant!

Location: 10017

Job Posted by ApplicantPro