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Onboarding Coordinator- Physician /App

Company

WellSpan Health
Address , York, Pa
Employment type FULL_TIME
Salary
Expires 2023-07-17
Posted at 11 months ago
Job Description

:

Under general supervision, provides exceptional onboarding experience for providers by ensuring timely notification and tracking of all required documents and procedures. Works proactively and collaboratively with new providers, WellSpan Medical Group leaders, Central Verification Office (CVO), Medical Staff Services, Human Resources, and other stakeholders to optimize onboarding experience and timeframe. Performs advanced coordination and onboarding support functions with providers which requires excellent communication, organizational skills, and ability to work independently with highly sensitive information.


Duties and Responsibilities

  • Proactively facilitates all aspects for the credentialing, privileging and provider enrollment processes for newly employed practitioners and all independent practitioners who are seeking medical staff appointment, clinical privileges, and/or network credentialing.
  • Provides an excellent experience for providers during credentialing, privileging and enrollment.
  • Collects required information and initiates the notification process to key stakeholders.
  • Explains to and assists practitioners in the credentialing and privileging processes including the expectations regarding the practitioner’s responsibility for accurate and timely application and document submissions, privilege criteria requirements, and the regulatory requirements associated with the privileging process to ensure, at a minimum, that no practitioner practices at a WellSpan licensed entity prior to having the appropriate privileges granted to practice at that entity.
  • Reviews application and document submissions for completeness and proactively identifies any gaps in required documentation, escalating as required for resolution.
  • Serves as the primary point of contact for key stakeholders across WellSpan for status inquiries and updates associated with the credentialling processes.
  • Proactively monitors progress of all credentialing processes according to System Credentialing Policy(s) and follows identified escalation processes when a practitioner is at risk of not meeting the requested start date.
  • Serves as the liaison between the CVO, Human Resources, Medical Staff Services, Revenue Cycle, WellSpan Medical Group stakeholders, and locum tenens agencies to ensure timely completion of all credentialing processes following Standard Work and System Credentialing Policy(s).
  • Identifies opportunities for improvement in the credentialing processes where identified friction points exist to remove barriers to timely credentialing process completion.
  • Maintains confidentiality of provider information.

Qualifications

  • Other combinations of formal education, training and experience may be considered.
  • Notes:
    • Other combinations of formal education, training and experience may be considered.

  • Experience with Credentialing preferred
  • Minimum Experience:
    • 3 years
    • Experience with Credentialing preferred
    • Excellent customer service skills
    • Excellent communication skills
    • Experience with Onboarding of APP/Physicians preferred

  • 3 years
  • Experience with Onboarding of APP/Physicians preferred
  • Excellent communication skills
  • Excellent customer service skills

  • Associate Degree preferred
  • Minimum Education:
    • Associate Degree preferred

  • Skills:
    • Demonstrated ability to manage multiple projects, Ability to work independently and perform a variety of tasks efficiently and with accuracy, exemplary organizational and problem-solving skills, proficiency in data entry, flexibility to adapt to changing priorities and follow through on requests. Excellent computer skills; excellent verbal and written communication/interpersonal skills. High degree of professionalism.
  • Demonstrated ability to manage multiple projects, Ability to work independently and perform a variety of tasks efficiently and with accuracy, exemplary organizational and problem-solving skills, proficiency in data entry, flexibility to adapt to changing priorities and follow through on requests. Excellent computer skills; excellent verbal and written communication/interpersonal skills. High degree of professionalism.