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Office Associate Opt 2 - Child Protection - Mt Vernon
| Company | State of Illinois |
| Address | , Mount Vernon, 62864, Il |
| Employment type | FULL_TIME |
| Salary | $3,367 - $4,552 a month |
| Expires | 2023-10-02 |
| Posted at | 9 months ago |
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus
Agency: Department of Children and Family Services
Closing Date/Time: 08/04/2023
Salary: $3,367- $4,552 (Anticipated Starting Salary $3,367/mo - Step 1C)
Job Type: Salaried Full Time
County: Jefferson
Number of Vacancies: 1
Plan/BU: RC014
PIN: 878546
REQ: 28537
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Team Clerical. Under direction, this position will perform complex, specialized clerical services for a team of supervisors and professional child welfare or child protection staff. The position will answer phones, greet visitors, maintain files, and perform general clerical functions. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through SuccessFactors. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
IT IS HIGHLY RECOMMENDED THAT YOU UPLOAD OFFICIAL COLLEGE TRANSCRIPTS
Job Responsibilities
1. Performs complex, specialized clerical services for a team(s) of supervisors and professional child welfare and/or child protection staff.
- Exercises independent judgment and a command of legal, medical, and social terminology to review documents such as social histories, court reports, and correspondence to proof appropriate use of terms and accuracy of information
- Designs new formats or revises formats
- Prepares and keyboards a variety of complex materials, including, but not limited to highly technical reports, statistical data, Department forms, and correspondence
- Prepares unusual incident reports
- Composes and keyboards varied correspondence and responds to inquiries requiring knowledge of agency rules and procedures, such as billing procedures, payment requirements, and confidentiality and case access rules
- Checks for accuracy of keyboarding, spelling, grammar, and punctuation
Job Responsibilities Continued
3. Establishes and maintains case files
- Reviews turnaround documents (CANTS/CYCIS) for accuracy
- Maintains itineraries of assigned staff
- Operates a copy machine to make copies
- Maintains calendar of court dates
- Enters MARS/CYCIS information in terminal, such as activity, travel, and case reviews, retrieving, adding, changing, and deleting information
- Reviews incoming documents to ascertain proper section for placement in the case files
- Establishes and maintains tickler files (computerized or manual) to monitor case status, indicating timeframes
4. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature
- Maintains file copy of unit vouchers and forwards for payment processing
- Performs timekeeping functions as requested
- Computes mileage and allowable per diem expenses
Job Responsibilities Continued
5. Provides clerical office support as a secretary to the team supervisors and professional staff
- Makes travel and meeting arrangements for team members
- Follows oral and written instruction, gaining experience and knowledge in applying evolving automated office equipment and technology to complete tasks
6. Orients professional and other clerical staff regarding Departmental rules and office procedures
- Maintains updated Rules and Procedures manuals
- Maintains inventory and orders supplies and form
- Supervises children in the office to ensure their safety and provide personal needs
- Attends and provides input into team meetings
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires 2 years of office experience
- Requires knowledge, skill, and mental development equivalent to completion of high school
- Requires ability to keyboard accurately at 45 wpm
Conditions of Employment
Requires ability to pass a background check.
Work Hours: Mon - Fri 8:30AM - 5:00PM
Work Location: 321-A Withers Dr Mount Vernon, IL 62864-8175
Supervisor: Heather Gilbert
Agency Contact:
Name: Zack Booher
E-mail: [email protected]
Job Function: Social Services
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the work.Illinois.gov homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the work.Illinois.gov homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees [KS(1] and review the Internal Candidate Application Job Aid HERE [KS(2]
Non-State employees: on work.Illinois.gov – click “Application Procedures” in the footer of every page of the website.
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