Office Associate Jobs

WE’RE YOUR PEST & TERMITE CONTROL HEROES

Who We Are

Safer Home Services is a revolutionary, high-tech approach to pest and termite protection. We employ scientific solutions to provide the safest, most convenient, and most effective pest & termite protection services for homes and businesses in Florida. The founder of Safer Home Services, Jim Swayne, started out in this industry as a technician. He worked directly with Chuck Steinmetz and Dr. Phil Nichols in perfecting Once-A-Year Pest Control. In other words, he lives and breathes Pest & Termite Control and he knows the importance of hiring and training great techs. This is why our Safer Pest Technicians’ standards for hiring and training are unmatched in the industry. Experience one of the best job training in pest and termite control with Safer Home Services! Apply now!

Pay

• $13.00-$18.00/hour

Benefits

• Mental Health Benefits
• Uniforms
• Open Door Policy
• Pet Insurance
• Continued Education and Job Training
• 401(k) / Matching
• Flexible Spending Account
• Promote within
• Paid Training first 3 Months
• Medical, Dental, and Vision
• Paid Holidays and PTO
• Family Medical Leave

Responsibilities

• Ability to work independently and collaboratively in a team environment
• Assist in other administrative tasks and duties as assigned by supervisors or managers to contribute to the smooth operation of the office.
• Positive attitude and willingness to learn and take on new responsibilities as needed
• Must be authorized to work in the U.S.
• Maintain and update spreadsheets with relevant customer information, ensuring accurate data entry and organization
• Strong attention to detail and accuracy in data entry and record-keeping
• Collaborate with team members to ensure efficient appointment scheduling and customer service coordination
• Strong computer literacy and familiarity with GSuite applications, including email and calendar management
• Answer incoming calls and provide professional and friendly customer service
• Adaptability and flexibility to handle changing priorities and meet deadlines
• Entry-level position suitable for candidates with 1-2 years of relevant experience
• Maintain confidentiality and handle sensitive customer information with discretion and integrity
• Professionalism and discretion in handling confidential information
• Provide necessary support and assistance to customers, addressing inquiries, concerns, and requests promptly and professionally
• Effective verbal and written communication skills
• Organizational skills to manage schedules, appointments, and administrative tasks efficiently
• Ability to pass a background check and drug screen (excluding marijuana)
• Proficiency in using Microsoft Office suite, particularly Excel and Word, for data entry, spreadsheet management, and document creation/editing
• Schedule appointments for current customers and ensure accurate entry of appointment details
• Excellent customer service skills and experience in delivering high-quality service to customers
• Assist in contacting current customers to remind them of upcoming service renewals and schedule appointments as needed
• Make outbound calls to individuals who have made online inquiries, setting up initial inspection appointments without engaging in cold selling

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."