Sales Associate Jobs

Position Overview:

This position will report to Boutique Manager. The ideal candidate will be responsible for achieving individual KPI’s and boutique goals and to ensure the client experience is of the utmost quality. They will fully embrace Goyard’s values of exclusivity, respect, discretion and excellence in all aspects of their work.

Description of Duties:

• Responsible for assisting the operations team in maintaining stockroom organization and processing monthly shipments
• Any other projects as assigned by Boutique Manager
• Assist the Boutique Manager with daily boutique activities – opening and closing procedures
• Master product knowledge and history, in order to provide the best experience during the selling ceremony
• Responsible for achieving individual sales goals and KPI’s
• Assist Boutique management to achieve annual KPI’s, sales and productivity goals
• Understand, embrace and follow all company policies and procedures
• Responsible for visual excellence in boutique at all times keeping with Goyard’s standard of presentation
• Ensure delivery of the highest standards of client service at all times
• Ensure client books are maintained and updated
• Be a team player with a positive and pro-active attitude, in order to build cohesion and a collaborative atmosphere within the teams

Position Requirements:

• Intermediate MS Office, Word, Excel, Outlook skills
• Proficient with retail environment equipment (phones, cash registers, security / surveillance systems, etc.) and technologies (CBR.)
• Ability to develop effective partnerships within the team
• Ability to stand for full 8-hour shift
• Professional presentation, grooming and excellent interpersonal skills
• Accuracy, multi-tasking skills and attention to detail required
• Strong organization and follow-up skills are essential
• Proven track record in achieving sales goals
• Minimum 3 years of prior experience in similar position in luxury retail industry
• Strong communication skills, both verbal and written
• Ability to lift and carry boxes up to 40 pounds

*Must have a flexible work schedule, including evenings, weekends and holidays.