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Company | Avison Young |
Address | Rockville, MD, United States |
Employment type | FULL_TIME |
Salary | |
Category | Real Estate |
Expires | 2023-05-31 |
Posted at | 1 year ago |
About You
- To provide direct support to the property management team in our Rockville Office and assist tenant services on properties to be determined..
- Responsible for preparing vendor service contracts, preparing and updating lease abstracts, and obtaining vendor bids for special work and/or services.
- Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, and written correspondence especially to tenants, ordering supplies, computer and data entry work, preparing spreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls.
- This position will also have some responsibility for general administrative, accounting, help desk, and event coordination functions as they pertain to tenants and operation of the building and main office.
- Other assigned duties may include backup for card key programming and data entry, coordination of fire safety meetings and drills, updating and maintaining emergency manuals, maintaining training records, and retention of forms and certificates, daily mail, office supplies, ordering uniforms.
- Acts as the first point of contact for tenant service calls, requests and issues. Directs tenant service requests to the appropriate staff or contract service for resolution including engineering, maintenance, cleaning, mechanical and vendors. Is responsible for issuing and obtaining approvals for tenant work order requests.
- Assists property management with day-to-day operation of the property in accordance with policies/procedures, management agreements, and client needs. Responsible for obtaining and filing tenant and vendor insurance certificates, maintaining tenant contact list, emergency contact lists, issuing and updating building pass list, and maintaining other records and files pertinent to tenants and vendors.
- Must diligently support and maintain good working relationships with tenants and vendors. Handles tenant move-ins and move outs and assists with the coordination of tenant events. Orients new tenants on building policies and procedures.
- Assists with general administrative tasks as assigned including filing, answering phones, distribution of mail, and written correspondence especially to tenants, ordering supplies, computer and data entry work, preparing spreadsheets and reports, greeting visitors and tenants, and logging and dispatching tenant service calls.
- Prior experience working in the property management, commercial real estate, or financial services industries preferred.
- A high school diploma or a General Equivalency Diploma (GED). College or university credits or degree in applicable discipline preferred.
- A minimum of two (2) years of work experience in an administrative, accounting, or tenant services capacity
- Understanding of general accounting and financing and experience with YARDI is a plus.
- Experience with data entry, basic reporting, filing, answering phones, scheduling, and communications is a must.
- Must be computer literate, including knowledge of word processing (Word), mail merge, scheduling (Outlook), spreadsheets (Excel) and other data base applications.
- Working knowledge of account payables, receivables, budgets, and expenditure control is also desired.
- Must be able to work independently, multi-task and to prioritize work requests.
- Must be proficient in communicating at all levels in both oral and written form and competent at preparing professional, comprehensive memorandums, letters, reports, documents, files, etc.
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