Medical Receptionist (Oregon City)

• 2022 Top Workplace*

WE DO URGENT CARE DIFFERENTLY

• On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
• A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making

Medical Front Desk Receptionist - Medical Front Desk Receptionist is a highly-skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.

Education And/or Experience Requirements

• 3+ years of customer service in person-to-person work environments, preferred
• Medical terminology knowledge is strongly preferred
• Computer skills/literacy, required
• 1+ years experience with administrative duties, preferred

Opportunities To Learn & Grow

• This patient-facing position is an excellent first step into healthcare
• Costs are covered by AFC!
• Opportunities to take on a Medical Assistant Apprenticeship program available

Pay And Benefits

• 3 Weeks Paid Time Off
• 401k at 1 year, with a 3% Employer Contribution
• $17.50 - $24.00 + / hour Depending on Years of Experience
• AFC covers 100% of costs for you, spouse, and denpendent care when using our AFC clinics
• Full-Time Benefits Eligible
• Plus Generous Employee Profit Sharing Bonuses are paid quarterly

Schedules

• Full-time, ~40 hrs/week. Shifts are set schedules; Sunday-Wednesday
• Front half of week team = Sun 9a - 6p, Mon-Tue 8a - 8p, Wed 8a - 2:30p

Locations: AFC Portland is growing to meet the needs of our community. If you have an interest in ANY of our clinic locations, we encourage you to apply. Our current need is for the Oregon City Clinic.

• Northwest Portland
• Cedar Mills (Opening 2023)
• Beaverton
• Tigard
• Clinic Locations:
• Northeast Portland
• Hillsboro
• Oregon City

What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining calm and collection are important attributes.

Essential Functions/Major Responsibilities

• Greet and acknowledge patients with a warm and friendly demeanor
• Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
• Responsible for the setup and close-out of the cash drawer
• Answering calls and resolving needs or directing them to the appropriate department
• Provide appropriate forms upon check-in and completing patient registration in EMR
• Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
• All other duties as assigned by the Clinic Manager.
• Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
• Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service

Exhibit Company Core Values

• Commitment - Commitments are clearly made and met
• Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
• Celebrate - Celebrate wins - both small and large
• Trust - Trust builds teamwork through vulnerability and respect
• Excellence - Excellence in everything we do

Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background and drug screenings.