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Medical Receptionist; [Bilingual, English & Spanish] Clermont, Fl
Company | CenterWell |
Address | , Clermont, 34711 |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-10-16 |
Posted at | 8 months ago |
The Medical Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Medical Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Responsibilities
The Medical Receptionist operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Location: CenterWell Senior Primary Care [Clermont] office address:
Job Functions
- Assists patients, answering patients' questions
- Welcomes patients and visitors
- Appointment scheduling
- Collecting patient charges
- Verification of insurances
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Must be a team player with excellent communication skills
- Bilingual English/Spanish - Must be able to speak, read, and write in both languages without limitations or assistance
- Experience with MS Outlook
- Willingness to learn and be cross trained in other roles based on business need
- Experience in a fast pace/high volume environment
- This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
- Basic Computer knowledge
Preferred Qualifications
- Experience with Electronic Medical Records
In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:
- Life Insurance
- Health Savings Accounts
- Vision Benefits
- Flex Spending Accounts
- Dental Benefits
- 401(k)
- PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time.
- Medical Benefits
Schedule: Monday – Friday 8:00 AM to 5:00 PM
Being a part of the CenterWell team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Alert:
CenterWell, a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana’s secure website.
Interview Format: MODERN HIRE
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Please Note:
Associates are required to be fully COVID vaccinated, including booster, or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home.
If progressed to offer, candidates will be required to:
- Provide proof of full vaccination, including booster OR
- Provide proof of applicable exemption including any required supporting documentation
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Scheduled Weekly Hours
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