Manager, Strategic Yield Operations – Spotify Business Operations

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.

We are looking for a highly motivated individual to join our Business Operations team to be our new Manager of Strategic Yield Operations. In this role, you will be responsible for overseeing a variety of pricing and yield-related business processes, including but not limited to annual Upfront planning process and execution, deal/client terms and conditions review and approval, ads systems improvements, and deal analysis at a global/regional/agency/client level. Specific areas of focus will also include supporting our growing Media Strategy team, ensuring that client spend investments align with short and long-term business needs, and partnering with cross-functional teams to ensure yield strategies take into account larger, integrated business decisions. This role includes leadership, training, experienced product knowledge, sales support expertise, and the ability to drive revenue. Above all, your work will impact the way the world experiences music and podcasts.

What You'll Do

• Manipulate large data sets and use a variety of data sources (dashboards, raw data files, etc.) to drive data-led pricing and inventory decisions daily and train a team of employees to do the same
• Responsible for driving global/regional/market yield analysis on a product/sales channel level to ensure all pricing and inventory decisioning is done in a manner to help achieve company goals and drive business growth.
• Enhance existing new systems/reports and drive the creation of new ones to provide business leaders with the vital data to make strategic yield-driving decisions.
• Be an authority on all responsibilities, processes and tools of the Pricing, Inventory, and Yield Team.
• Global Deal Analysis - Focus on assessing how high-level Upfront/annual planning strategy is translating to day-to-day deal-making by Sales and contributing to our revenue targets.
• Partner closely with Heads of Pricing & Inventory and Trading Operations to help formulate yield and revenue management strategies and to amend these strategies as the marketplace dictates.
• Work very closely with Sales and Finance Leadership to build strong relationships in order to support the rapid growth and monetization of our evolving digital properties.
• Terms and Conditions - Serving as a dedicated business owner to streamline the process and provide better support to Sales, Legal, Accounting, and other internal teams that we need to partner with in this area.
• Contract Process Systems/Support - Serve as the main business POC for ensuring evolving deal-making needs (incentives, packages, agreements) are being managed accurately in CRM and OMS systems and measuring how client spend/delivery is aligning with contractual expectations.

Who You Are

• You have excellent verbal, written, and presentation skills and are eager to further refine and develop these skills
• Consistent track record of successfully aligning with leaders in Sales, Operations, Pricing, Media Planning, Finance, Trading, and similar teams on annual and multi-year client partnership negotiations and analysis
• Strategic problem solver and communicator who desires to dive deep into data analysis and deliver insights and strategies to a Sales-oriented audience
• You thrive in a fast-paced, deadline and detailed oriented environment
• Knowledge in ad operations systems and the programmatic landscape, with proven knowledge of SalesForce, Google Ad Manager, and/or another ad-serving platforms
• 10+ years working at a media company in Pricing, Business Operations, Deal Operations, Business Development, and/or a related field.
• You are a highly-organized and focused multi-tasker with strong attention to detail, analytical and project management skills, and can work independently within a team focused organization
• You understand the technical foundations of digital media, podcasts and programmatic mediums and have the ability to proactively determine solutions to problems
• You believe in the power of collaboration, and are a standout colleague
• You have excellent dexterity with Google and Microsoft suite of products including Excel and PowerPoint and have experience working within CRMs, Order Management Systems, ad servers and other digital media tech systems
• In-depth knowledge of Trading/Upfront/Corporate Partnership deal-making process and standard methodologies
• Validated results creating and implementing strategies that drive growth, optimizing pricing and accurately reporting on business performance

Where You'll Be

• We’ve introduced Work From Anywhere to give you more options!
• While we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
• Working hours? We operate within the EST time zone for collaboration.

The United States base range for this position is $101,540 to $145,057, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

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