Manager, Site Reliability Engineer - Remote

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Engineering to join our Digital Nexus organization. This is a remote work opportunity.

Responsibilities:

• Manage escalations of high priority incidents; open and manage support cases with OS vendors; follow up on root cause analysis and problem tickets for future improvements to prevent recurring issues and incidents
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Resolve complex enterprise system hardware and software problems; collaborate with peer teams and vendors to coordinate solutions; facilitate generation and/or implementation of new ideas for enhancements and improvements
• Create sustainable systems and services through automation and uplifts
• Be the Technical Lead representing the SRE\Tier 3 team for operational initiatives or project support

Qualifications:

• Minimum five years of recent experience operating in a large enterprise environment with the understanding of implementation of systems at scale; minimum three years of recent scripting experience with PowerShell and\or Python; SRE experience is preferred
• Ability to program (structured and OOP) using one or more high-level languages, such as Java, C/C++, Ruby, and JavaScript a plus
• Bachelor's degree from an accredited college or university is preferred
• Experience with Configuration Management Platforms and managing Compliance and Self-Healing; demonstrated proactive approach to identifying problems, performance bottlenecks, and areas for improvement
• Able to coordinate troubleshooting and investigation across databases, web services, and applications (e.g. SQL, IIS, .Net, and others); Linux OS experience a plus
• US Citizenship is required
• Experience in supporting various enterprise class solutions and services including Windows server administration and security issue remediation

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KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).