Manager Of Recruitment Operations And Employer Branding

We Stand For Something Good

Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. You’ll learn lifelong skills and be empowered to make a positive impact—on our business, restaurants, and communities—all at one of the fastest-growing hospitality brands in the world. From our teams to our neighborhoods, we’re committed to always doing the right thing.

Our teams are the core of what we do and what we stand for—supporting them is part of our DNA. We’ll provide you with learning and growth opportunities to set you up for success in your career. Sharing ideas, having fun, and working collaboratively isn’t just preached, it’s how we do things every day.

Manager, Recruitment Operations and Employer Branding

Summary

As the Manager, Recruitment Operations and Employer Branding, you will support the Recruiting organization by developing and leading recruitment marketing content and campaigns that drive brand awareness, attract top talent, and activate candidates. This role will work cross-functionally with the Marketing department driving our employee valuation proposition (EVP) as we look to attract and engage top talent. This is a hybrid opportunity in the NYC Home Office and any candidate in this position will be expected to be able to work in the office 3 days a week.

Key Responsibilities

• Serve as a strategic advisor to Talent Acquisition and broader business partners, including Communications and D&I, on recruitment marketing campaign tactics and content.
• Champion the candidate experience from first touchpoint to onboarding, ensuring all external recruiting content/communications are representing our EVP and high-quality, and partnering with other creative teams on delivery as needed.
• Advance Talent Acquisition digital attraction strategy by maintaining our media strategy, creating social media content, and analyzing performance data to drive and optimize usage.
• Increase the visibility of our job openings by running the build and performance of programmatic campaigns and managing sponsorships.
• Partner with our internal Marketing team to find opportunities to drive career site performance, update content and enhance the candidate experience.
• Establish and execute the recruitment marketing campaign strategy across core social media platforms to attract the target audience and build proactive pipelines of top diverse talent
• Manage and maximize employment branding opportunities with our current social platforms.
• Create internal team communications that drive productivity and collaboration, and provide support for business facing communications that demonstrate scope and impact of Recruiting
• Analyze and present key recruitment marketing metrics to inform new and ongoing campaigns, programs, content, and tactics, and provide business insights, i.e., monthly scorecard and quarterly business reviews
• Develop a wide range of messaging that expresses our Employee Value Proposition and elevates our brand in the talent acquisition landscape

Knowledge, Skills, Abilities

• Experience developing creative and innovative strategies for websites, social media, target campaigns, email marketing, and search engine optimization.
• Experience in restaurants, retail, or hospitality is preferred.
• Bachelor’s degree in marketing, communications, digital media or a related field
• We are looking for someone who is curious, innovative, data-driven, a creative problem solver, collaborative, and able to build positive relationships.

Education Requirements

Bachelor's Degree in Human Resources, Marketing, or Related Field

Work Experience

4-6 years

Supervisory Experience

1-3 years

Related Experience

• 5 or more years leading recruitment marketing/employer brand/digital marketing strategies
• 2 or more years experience working with a marketing recruitment agency

Benefits Include

Medical, Dental, and Vision Insurance

Transit Discount Program

401K Plan with Company Match

Paid Time Off Program

Flexible Spending Accounts

Employee Dining Program

Referral Bonus

Online Training Program

Career Development

Corporate Fitness Discount Programs

Choice of Global Cash Card or Direct Deposit

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table . Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.

Pay Range - $98,860.00 - $126,060.00

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

We are expanding across the U.S. and around the world! Join our #ShackFam

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws.