Manager Of Planning & Strategy

Department:

Southwest Business

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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All of Southwest’s People come together to deliver on our Purpose; Connecting People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Manager Planning & Strategy invests in our Purpose by leading a Team to support the long-term strategy development, annual planning, and project management for Southwest Business. This role interacts with the entire Department as well as the Senior Leadership Team to lead strategic initiatives and achieve revenue targets for the Company. The Manager Planning & Strategy is a skilled communicator and innovative problem solver who looks forward to driving their own career with Heart and the future of Southwest Airlines.

Additional details:

• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
• The culture of Southwest Airlines means we embrace a flexible workplace and value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. This role is a hybrid position based out of our Corporate Campus in Dallas, TX, which requires Employees to work onsite on our Corporate Campus at least three days a week. The Department designates the specific three days of the week Employees must work on-site.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Job Summary

• Manage the department planning and strategic portfolio of projects for all Teams within Southwest Business. Ensure alignment and prioritization within Southwest Business, the Commercial Organization, and other key partners. Own the Integrated Master Plan and associated governance processes and champion project and portfolio management best practices.

Model the Southwest Way

• Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
• Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
• Invest in Leadership and self-growth through participating in continuous learning and development

Responsibilities

• May perform other job duties as directed by Employee's Leaders
• Facilitate the right conversations with Sr. Department Leaders to ensure informed decisions regarding priorities, tradeoffs, and risks are had at the right time
• Lead cross-Departmental executive steering and governance forums for aligning Leaders and all levels of Stakeholders to Southwest Business strategic goals and objectives
• Identify and manage inter-departmental strategies across the portfolio including helping with process efficiencies, role clarity, and risk mitigation
• Drive partnership and alignment with Technology on prioritization, solution, and objectives
• Manage the Integrated Master Plan to ensure Department strategies, programs, and projects are effectively prioritized, delivered upon, and enable Southwest Business to meet its objectives
• Build and maintain cross-functional relationships and coordinate with peers across the organization to ensure Southwest Business priorities are aligned and support broader Commercial Priorities
• Craft and deliver executive level presentations that are concise yet comprehensive and drive action
• Conduct business impact and risk assessment to determine People, process, and technology impacts at the Company, Department, and job specific levels, determining the best approach for addressing impacts and risks

Knowledge, Skills and Abilities

• Ability to manage highly sensitive and confidential information
• Ability to assume a high level of responsibility and to provide direction in a cross-functional, team-oriented environment
• Ability to exercise business judgment and communicate persuasive conclusions and insights to build partnerships
• Ability to demonstrate excellent written and verbal communication skills including the ability to communicate complex issues in a structured, concise manner
• Ability to manage a wide range of large and often complex business problems
• Ability to project poise, confidence, and maturity in both internal and external situations
• Ability to identify issues and interdependencies and synthesize actionable recommendations
• Ability to meet tight deadlines and change direction/attention quickly
• Ability to effectively develop, inspire, and influence Team Members
• Skilled in developing and delivering presentations to large audiences, including Senior Leadership

Education

• Required - High School Diploma or GED

Experience

• Building portfolio-level strategic roadmaps with inter- and intra-Departmental stakeholders and aligning those plans with Company priorities
• Understanding financial ROI and budget analysis
• Demonstrated experience in directly or indirectly leading team(s)
• Leading strategic partnerships, People, or portfolio
• Developing and executing programs which include change-management plans, continuous improvement mindset and technology enhancements
• Communicating and influencing peers and Senior Leaders
• Fully functioning, broad knowledge in:

Licensing/Certification

• N/A

Physical Abilities

• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job

Other Qualifications

• Must be at least 18 years of age
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be able to comply with Company attendance standards as described in established guidelines
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $124,550.00 per year to $138,400.00 per year* depending on qualifications and experience**. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per paycheck***

• Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit****

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.

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