Manager Of North American Payroll

Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms to suites and apartments — found in more than 30 cities spanning eight countries and three continents. Sonder’s innovative app empowers guests by making self-service features and 24/7 on-the-ground support just a tap away. From simple self check-in to boutique bathroom amenities, we bring the best of a hotel without any of the formality.

As the North American Payroll Manager, you will be a key member of a global payroll team. You will be working cross-functionally across the NA time zones in support of Sonder’s global operations. The right candidate for this position will be an individual who has a natural intellectual curiosity, strong analytical skills, the ability to flex easily between tactical and strategic work, and the desire to drive process improvement.

At Sonder You Will

• Manage relationships with external Payroll, HRIS and Scheduling/Time/Attendance providers
• Ensure all payroll regulatory filings are completed timely and accurately
• Lead payroll development and implementation process for new countries or entities
• Continue to build and enhance the North American payroll team and promote development of the team through effective goal setting, OKRs, metrics, and engagement/development plans
• Proactively prepare relevant management reports, metrics and statistics as needed
• Cross-functional collaboration with business partners for process improvements and efficiencies
• Own month-end close, quarter-end and year-end processes for Americas entities including reviewing/approving journal entries, account reconciliations and accruals
• Ensure an accurate and timely payroll, including but not limited to: base pay, equity compensation, payroll taxes, statutory and supplemental benefits, etc
• Stay current on regulations, benefits changes, and labor laws impacting the payroll process, and stay compliant for all payroll tax jurisdictions
• Partner closely with internal partners (Employee Experience / People Ops / Finance) to provide our employees with a first-class onboarding and payroll experience
• Assist in ad-hoc duties when required
• Assist with driving global payroll strategy with global payroll team members to streamline processes to ensure consistency, accuracy, and best-in-class services

What We Look For

• Experience with complex cross-functional payroll projects, integrations, and implementations
• Can manage ambiguity, risk, and changing direction of projects and strategies
• Can think strategically and act operationally
• A great communicator that can build strong working relationships with external advisors and internal teams
• Highly analytical, accurate, and detail-oriented. Is innovative, collaborative, and is not afraid to ask questions
• Expertise in managing the end-to-end global payroll process and has a high level of understanding of general business operations and internal control concepts
• Strong leadership skills with a focus on employee engagement, drives for results, and is able to resolve conflicts effectively
• Proactively takes initiative and makes informed decisions
• Deep knowledge of US , Mexican, and Canadian payroll required
• Demonstrated ability to build and lead a high performing team that completes goals and objectives in a thorough and timely manner
• Ability to assess and provide input into the impact of a business process change
• Strong communication skills, written/verbal, and the ability to interact with employees at all levels
• Flexible and willing to work across multiple time zones
• ADP WorkforceNow and Workday experience is preferred
• Advanced skills with Excel and other Microsoft/Google Office products
• Bachelor’s degree in Finance/Tax/Accounting/HR (or equivalent professional experience)
• Ability to drive projects/work independently and as part of a team
• Can effectively prioritize to meet multiple tight deadlines
• Knowledge & understanding of international equity and mobility programs

We also have great benefits to make your life easier so you can focus on what you’re best at:

• Competitive compensation
• Flexible vacation
• Medical, dental and vision insurance (where applicable)
• Annual free credits and discounts to stay in Sonders
• Generous stock plan
• Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
• A company with a huge vision, a dynamic work environment, and a team of smart, ambitious and fun to work-with colleagues!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status or other protected classes.