Manager, Inside Sales, Immunology

Summary

STEMCELL Technologies is growing our Sales team with a Manager, Inside Sales, Immunology. If you’re a knowledgeable people leader with experience in scientific sales we’d love to hear from you!

In this role you will be responsible for hiring, coaching, and leading a team of Scientific Inside Sales Representatives in our Immunology portfolio to support existing customers and facilitate new revenue growth. You will oversee the day to day activities of your Inside Sales team by developing and mentoring the representatives to provide excellent customer service, scientific support, and build credibility to develop a loyal customer base.

The Manager, Inside Sales, will collaborate cross-functionally with other Managers, as well as other groups and departments within the organization, to ensure corporate goals are met and to introduce new technology and tools to optimize Inside Sales performance and processes.

Duties and Responsibilities

• Identify and make improvements in the areas of process, efficiency and productivity by assessing new technology/tools to optimize Inside Sales processes
• Work with Sales Managers and Field Reps to build strong territory teams
• Effectively work and communicate with your team and other STEMCELL departments and groups to develop, implement and monitor sales strategies that ensure attainment of opportunity, revenue, department, and company goals
• Aid in Sales recruitment and onboarding to develop new team members
• Ensure effective dissemination of messaging from Sales Leadership team and corporate level to the Team Lead(s) and Inside Sales team, and vice versa

Knowledge and Qualifications

• BSc, MSc or PhD in the life sciences, with an emphasis on understanding of immunology
• Previous experience with Sales processes
• Previous experience in a people leadership role

STEMCELL Technologies Inc. is a privately-owned biotechnology company based in Vancouver that helps power leading-edge life science research around the world. Scientists performing stem cell, immunology, cancer, regenerative medicine and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, ancillary reagents and contract assay services. We create novel, useful, standardized products of unfailing quality and deliver them to more than 70 countries via our many regional offices plus distribution centres in Vancouver, Seattle, Grenoble and Singapore. Driven by our love of science and our passion for quality, we see ourselves simply as “Scientists Helping Scientists” – standing by our customers to provide outstanding products, technical support and training. We have over 1000 science-oriented employees globally, including 250 PhDs/MScs, with most others holding a BSc or engineering degree. STEMCELL is proud to be the largest Biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are. We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.

NOTE: STEMCELL’s vaccination policy requires that all candidates for this role be fully vaccinated against COVID-19 (including boosters), as currently recommended or required by local health authorities and public health orders, unless an exemption from this policy is approved through our accommodation request process.

To apply, please select the “Apply” button below. You will then be directed to a login screen asking you to set up an account, which is required to apply.