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Manager Clinical Informatics Jobs
Company | CHRISTUS Health |
Address | Irving, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-11 |
Posted at | 10 months ago |
Description
- Provides input to the System Director Informatics on organizational needs/concerns, process improvement, and team professional development
- Provides timely and effective oral and written communication to all served by Clinical Informatics
- Applies clinical informatics professional practice standards in service delivery activities, to include but not limited to, opportunity discovery, decision-making, solution design, implementation, support, and education delivery
- Recruits, trains, motivates, evaluates, and retains a staff of highly skilled informatics professionals; terminate staff as required
- May be called upon to assume task completion responsibilities as required by service demands
- Assist System Director Informatics with associate evaluation process
- May be required to travel to perform duties
- Establishes and enforces department policies, procedures and standards
- Champions evidenced-based practice, and drives for excellence in content development through pro-active engagement in the Clinical Informatics governance process, and related committee/workgroup activities
- Monitors, manages, and reports day-to-day operations to the System Director Informatics to support efficient and effective planning for resource utilization and prioritization of the body of work
- Proactively engages with CHRISTUS business units, at all appropriate levels, to support the development and accomplishment of CHRISTUS strategies and clinical professional/quality goals and objectives
- May be required to work outside of normal working hours
- Provides associate advice with interpreting and/or executing departmental and organizational standards, policies, and procedures to facilitate the goals and objectives of the organization
- Provide ongoing management and motivation to ensure that the staff is focused, committed and capable of producing expected results
- Promotes the professional development of all Clinical Informatics associates using counseling, teaching, and role modeling techniques
- May be required to work long hours during critical problems or implementations
- Experience in managing performance improvement activities, including analyzing clinical workflow processes
- Experience in transformational and organizational change management and demonstrated understanding of change management theories and principles
- Applied experience in evidence-based medicine content design and implementation
- Experience in relevant ITIL support and delivery processes
- Knowledgeable of relevant national quality, patient safety and regulatory initiatives and ability to address these at a local level
- Strong knowledge of major clinical information system(s)
- Bachelor’s Degree in Healthcare, Informatics, Computer Science, Management Information Systems, business or related field; strongly prefer Bachelor’s in clinical health care field in addition to informatics degree/certification or significant professional experience.
- In-depth, advanced clinical base of knowledge as normally obtained through an Advanced Clinical Degree and three or more years of related clinical and operational experience strongly preferred
- Strong knowledge of clinical care processes across all clinical disciplines in the continuum of care and demonstrated expertise in the application of clinical technology to these processes
- Experience within healthcare industry
- Financial skills related to budgeting, forecasting and managing departmental budgets.
- Proven ability to develop, participate in, and implement a successful matrix team structure to support large EMR install minimizing costs, maintaining quality of product, and a focus on resource utilization management using lean methodologies and optimizing staff where relevant
- Valid State Driver’s License
- Ability to work in a collaborative way across a diverse, geographically and culturally, organization
- Must be able to work under constant deadlines with frequent interruptions and able to handle multiple duties
- Ability to prioritize workload with attention to detail
- Must have the ability to organize, coordinate, and direct; demonstrate judgment, diplomacy, assertiveness and initiative
- Significant experience in CIS governance design, clinician adoption and alignment
- 3 or more years of experience with clinical information systems (CIS) design, implementation and optimization in a complex, multi-site environment. Experience supporting Epic strongly preferred.
- Excellent interpersonal, verbal and written communication skills
- Registrations, certifications and/or licensures commensurate with related clinical field (i.e. RN, RPh, CPhT, MT, etc.)
- Thorough understanding of hospital and ambulatory care operations
- Three (3) plus years of direct clinical care experience in relevant clinical discipline strongly preferred
- Experience in providing and managing customer support in a highly matrixed organization
- Education and experience in relevant Information Technology Infrastructure Library (ITIL) support and delivery processes. ITIL Certification preferred.
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