Manager, Carrier Relations Jobs

the position

Do you love research? Does contract negotiation give you a thrill? Do you like to rub elbows with Operations and Finance/Accounting teams? As the Carrier Management Specialist, you will be responsible managing all current vendor information as well as assisting with the discovery and on-boarding of new vendors and technologies used to sell Nitel solutions. The role also includes contract management, vendor product requirements, and information management.

what you’ll do

• Provide pricing analytics for new vendors, existing vendors, and market
• Organize and maintain vendor contracts, SLAs, Product Guides, and technical specification documentation and ensure Nitel customer MSA/SLA contain parameters covered by carriers
• Coordinate with department stakeholders for network and system integration of new product types, technologies, and vendors
• Assist with management of revenue replacement inventory
• Track and manage all carrier commitment levels in conjunction with Accounting Operations
• Establish and distribute internal communications regarding vendor information, product, and system releases, maintain contact & escalation lists
• Document ETL, cancel, MAC, SUPP charges by vendor
• Assist in managing and refining vendor on-boarding process, across all functional departments.
• Assist finance department with carrier rate increase circuits
• Manage and maintain carrier pricing analysis for new carriers, existing carrier pricing, and market-based pricing
• Work with Finance and Operations teams to identify and reduce Carrier Cancellation fees
• Assist Carrier Relations Manager with Nitel network inventory management and cost reduction initiatives

what you’ll bring to succeed

• Ability to meet tight deadlines and maintain quality while working under pressure.
• Keen attention to detail and sound numerical skills.
• Proven problem solving, analytical and decision-making skills.
• Excellent verbal and written communication skills.
• Experience with purchasing, product development and system development.
• At least 10 years of professional experience in a related industry, and management experience that includes independent research, problem solving, teamwork and solid communication skills.
• Telecom industry experience is a plus.
• Bachelor’s degree with a concentration in business, finance, or related field; an advanced degree would be incredible!
• Highly responsive, self-motivated and able to act on own initiative.
• Proficient in reporting, data analysis and experience negotiating contracts.

what we value

• Put Customers First
• Think as an Owner
• Act with Integrity
• Be Better Every Day
• Win as a Team