Listing Experience Specialist Jobs

Position Summary
TheListing Experience Specialist is responsible for providing support to Offerpad customers, internal agents and educating clients on Offerpad full suite of services. Provide concierge-level services to real estate agents and their clients. Reporting to aListing ExperienceManager, this role will assist in the creation and organization of marketing materials; oversee social media for the market; schedule showings and other appointments and manage transactions in a timely manner.
Essential Functions

• Support Solutions Experts in the maintenance, documentation, and follow-up of all escrow-related paperwork to ensure accuracy and timeliness.
• Attend weekly progress meetings to help teams stay on track.
• Collaborate with managers and other team members to create strategic objectives.
• Schedule maintenance and repair work for properties.
• Develop and oversee transaction plans, social media postings, and real estate projects.
• Complete all administrative tasks assigned by management including but not limited to the Solutions Coordinator Team Manager, Solutions Expert, broker, or customer to help the entire process run smoothly.
• Evaluate dates, contract options, and prepare strategic direction.
• Assist in onboarding new team members.
• Manage CRS / Salesforce data entry and client follow-up tasks.
• Respond and route leads via text, email, and phone calls; help organize, track, follow up and nurture new leads and past clients.

Required Experience
Minimum Qualifications

• Ability to work in a fast-paced team environment. Must be flexible to in approach and solutions being recommended.
• Strong work ethic with the ability to learn quickly and adapt to change.
• Strong strategic yet analytical thinker with a keen eye for details.
• Proven ability to take initiative and work independently to establish and manage work priorities, activities, and timelines to achieve results
• Strong organizational and time management skills; must be accurate and detail-oriented
• PC skills including working knowledge of Microsoft Office products.
• Excellent communication (oral and written) skills
• Exhibit sound judgment and swift decision-making skills
• 3+ years of experience in real estate strategy or operations.
• Strong knowledge of the real estate market.
• Ability to think creatively and come up with solutions
• Ability to critically review, summarize, and report findings and recommendations
• High school diploma or equivalent
• Must be a licensed, active real estate agent in the local market with the ability to maintain licensure. and be in good standing with the local realtor board throughout employment.

Why Work with Offerpad?
It’s simple: We’re here to help. We help people by providing the best way to buy and sell a home. Period. If you’re passionate about helping people, too, in an environment where every day matters, where you’ll thrive on innovation, collaboration and recognition for your inspiring ideas and be rewarded for your results, then welcome home to Offerpad!
We're a fast-growing, fast-moving, compassionate customer-obsessed team of like-minded business disruptors who are continually challenging and changing the way traditional real estate works. We’re all about homes, not houses. Since 2015, we’ve grown from an entrepreneurial upstart in three markets to an industry-leading technology innovator with more than 500 happy humans working together to help customers in 900+ cities and towns across the country. As we continue to grow and expand, our goal remains the same: Make the process as seamless and stress-less as possible to help them move freely and enjoy the best customer experience available.
While we work hard to serve our customers – we have a 95% customer satisfaction rating and 84% Net Promoter Score -- we also work hard at taking care of one another. We’re family here, we work hard but we have a lot of fun. Our culture is one of inclusivity and support, one that values results, nourishes creativity and relishes -- and rewards -- each other’s success.
If home is where your heart is and making people happy is your passion, we welcome you to join our team of intrepid innovators, technology gurus, real estate experts and all-around great people at Offerpad! Check our current job postings below to see everything we have to offer!
If you are hired as a full time employee only – Real Estate Agents are not included, Offerpad can offer you:

• Competitive compensation
• Benefits, including medical, dental and vision coverage, 401(k)
• Flexible PTO
• Mileage reimbursement (where applicable for role)
• 11 paid holidays a year

Keyword: Coordinator, Administrator