Lieutenant, Department Of Public Safety

Type: Full-time, Exempt

Location: Main Campus, West Palm Beach

SUMMARY: Responsible for overseeing the Public Safety Department Support Services Division, which includes a 24/7 Communications Center, Mass Notification and Access Control Systems, as well as procurement and purchases for the department.

Responsibilities:

Administration

• Responsible for submitting annual budget requests and ensuring fiscal responsibility within the department.
• Serves as a Christian role model for administrators, faculty, staff, students, parents, and the university community.
• Recommends new and/or changes to policy, procedures, and directives.
• Manages fleet maintenance and oversees fleet repair projects.
• Makes recommendations for departmental technology upgrades or enhancements.
• Maintains confidentiality in dealing with administrators, faculty, staff, students, parents, and the university community.
• Responsible for procuring all department supplies, equipment, uniforms, hardware, and software.
• Special projects and investigations as requested by the Major of Support Services.
• Direct supervision of all dispatchers, including scheduling coverage for a 24/7/365 operation.

Communication and Surveillance

• Prepares and delivers department specific training to various departments within the university community as requested and/or directed.
• Responsible for the care and operation of all communications equipment.
• Responsible for the integration, functionality, training, operation, and maintenance of the university’s mass notification system.
• Directly supervises the surveillance observation stations, including staffing and scheduling concerns of all positions.
• Responsible for the daily oversight of the university’s camera surveillance system and various hardware and software-related applications.
• Reviews and traps historical surveillance data for investigations as requested.
• Responsible for the integration, functionality, training, operation, and maintenance of the university’s surveillance system, including hardware and software.
• Manages FCC Radio Licensing and maintenance.
• Manages Radio Maintenance and repairs.
• Prepares and delivers department specific training to the Patrol Division as it relates to communications.
• Responsible for daily radio traffic and telephone communications operations.
• Manages the coordination of all communications training to include Field Training Program (onboarding) and in-service training for all dispatchers.
• Manages the daily operations of the Department of Public Safety Communications Division, including staffing and scheduling concerns.
• Responsible for ensuring surveillance equipment is properly functioning on a daily basis.
• Maintains the communications software and hardware.
• Manages the Mass Notification Systems.

Records Management

• Schedules program or firmware updates as required by software manufactures for systems used by the Department of Public Safety.
• Manages record requests and disseminates records to the appropriate parties as needed.
• Provides daily, weekly, or monthly reports as needed to requesting parties.
• Oversees the management and integrity of the property/evidence locker.
• Provides access to new users based on credentials.

Access Control and Identification Systems

• Responsible for the supervision and oversight of the Access Control Specialist/Key Custodian position.
• Oversees the Front Desk Coordinator and Security Technicians.
• Facilitate card services to the community as requested.
• Research and provide cost analysis as requested.
• Coordinates and schedules projects as needed.

QUALIFICATIONS:

• Understanding of Christian higher education strongly desired.
• Basic computer skills.
• Ability to respond professionally to inquiries and complaints from students, parents, staff, faculty, and various constituencies of the college.
• Basic knowledge and understanding of safety and security techniques, communications, and various hardware and software applications.
• Positive interpersonal skills.

EDUCATION AND EXPERIENCE: A 4-year degree from an accredited college or university and 7-years experience in Law Enforcement or Security Services.

Job Type: Full-time

Benefits:

• Health insurance
• 401(k) matching
• 401(k)
• Flexible spending account
• Dental insurance
• Vision insurance
• Employee assistance program
• Retirement plan
• Paid time off

Schedule:

• 8 hour shift
• Weekend availability
• Holidays

Work Location: In person