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Leave Of Absence Coordinator
Company | Inizio |
Address | New York, NY, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Pharmaceutical Manufacturing |
Expires | 2023-09-16 |
Posted at | 9 months ago |
Our Pledge
- Communicate with LOA third-party vendors regarding policies, billings, and employee concerns.
- Respond to inquiries from employees who have a need for a leave; ensure that employees have eligibility information and know how to request leave and file a claim with the respective vendor for the type of leave they are looking for.
- Monitor the third-party determination of leave and disability eligibility.
- Communicate decisions and ongoing expectations with employees.
- Respond to escalation and data requests, send out reports and updates regarding the status of employee's leave of absence to team contacts.
- Schedule calls and meetings with employees, Managers and HR Partners to provide a positive and informed experience.
- Partner with payroll to ensure employees on leave or returning from leave are paid correctly, including the audit and reconciliation of benefit deductions related to employees on leave.
- Administer and support all daily aspects of the leave of absence programs, which will include monitoring and tracking leaves of absence.
- Responsible for the inputting and maintenance of worker's compensation claims into the third-party vendor database.
- Work with employees on leave to facilitate smooth return to work.
- Maintain knowledge of federal and state leave laws and ADA regulations.
- Ensure that employees are aware of their responsibilities and of any documentation and notice that is required to qualify to take a leave.
- The ability to work with people in sensitive situations with empathy, objectivity, and respect.
- 3+ years of experience delivering a high volume of leaves of absence while delivering excellent client service to employees.
- Can maintain confidentiality of protected and sensitive data and ensure compliance with HIPAA.
- Working knowledge of state mandated and private disability and family leave programs and regulations, ADA, workers compensation, and federal and state FMLA policies.
- Ability to prioritize effectively, while recognizing complex situations and when there is a need to escalate for resolution.
- Proficient with Microsoft Office and HRIS systems (Workday)
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