Learning And Communications Specialist

Description

As a member of the Human Resources team, Internal Learning and Communications Specialist will support ongoing program management and internal “People” related communications. Success in this position is defined by driving engagement across learning opportunities as well as facilitating consistent culture across all employee-related company messages. In this role, you will leverage storytelling and continuous learning programs to help engage employees and create consistent experiences. In addition to program management, you will support the larger learning needs through simple content creation and maintain key employee documentation such as the Employee Handbook, corporate policies, compliance training and onboarding materials.

General Duties

• Create and manage the L&D, internal communications, and compliance calendar to manage the flow of internal messaging, including HR initiatives, learning programs announcements, and organization updates
• Deliver quality content consistently, ethically, professionally, and on time in the face of tight deadlines, while demonstrating discretion and maintaining confidentiality
• Lead peers informally through project management and communication deliverables
• Collaborate with Talent Acquisition to ensure onboarding-related communication and content is clear, consistent, and regularly maintained for a positive new hire experience
• Other projects and duties as assigned
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles

Learning And Development Duties

• Help in facilitating guided discussions as part of the new manager development program
• Create visuals, communication materials, newsletter content and other promotional materials to create excitement and enhance visibility of L&D presence
• Coordinate learning program details, including participant list, facilitator list, meeting logistics and invitations, and assignment of pre-work
• Develop simple and short e-learning courses for internal processes as needed
• Responsible for tracking employee attendance and appropriate follow-up to ensure 100% compliance for all training initiatives and corporate required trainings
• Maintain online training library to include recorded internal training videos and third-party training videos
• Manage the LMS for course assignment, course tracking, and end-user experience

Internal Communication Duties

• Gather employee stories and communicate them through various format (email, LinkedIn, company message boards, etc.)
• Support all functions of HR to curate a unified voice and guide communication best practices for all employee messaging, leveraging the brand guidelines
• Build and maintain the Employee Handbook, HR policies, Compliance Posters, and other compliance related items as needed
• Serve as the liaison between HR and Marketing to maintain alignment, utilize resources effectively, and partner on shared initiatives
• Assist in reviewing and curating portal content from parent company in alignment with CoreSite culture and employee needs
• Build relationships and communicate closely with leaders and subject-matter experts to understand company objectives and communicate it to employees

Requirements

Knowledge, Skills & Abilities:

• Strong team player
• While unlikely, travel up to 10% may be required for special projects
• Proficient with video, audio, and graphic design
• Ability to create concise and effective messages
• Excellent interpersonal skills with experience communicating with and influencing individuals at all levels of the organization
• Strong business and HR acumen, familiarity with HR compliance a plus
• Ability to thrive in a hybrid work environment; 2-3 days per week in the downtown Denver office including Tuesdays for in-person team collaboration
• Strong problem solving, analytical, and presentation skills
• Proven ability to manage multiple projects with competing deadlines
• Well organized and confident to work independently
• High proficiency with MS Office (Excel, Word, Outlook, and Power Point)
• Excellent writing skills and attention to detail, including deep understanding and ability to apply best practices in grammar, messaging, writing and style
• Proficient with Articulate 360, including Storyline 360 and Rise
• Ability to influence and lead team members with informal reporting structures

Education/Experience

• Minimum 5 years of communication or human resources experience with 2+ years of writing experience
• Bachelor’s degree in HR, Instructional Design, Communications, or similar
• Prior experiences with a technology company or in the human resources field
• Experience leading cross-functional projects

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation

Compensation for this role includes a base wage between $60,000 - $75,000 and will vary based on experience. This role is also eligible for an annual bonus and equity, based upon both individual and company performance.

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits!

• Parental Leave
• 11 paid Company Holidays and Floating Holidays
• Voluntary coverage benefits for Life and AD&D, Critical Illness, Accident Coverage, and Hospital Indemnity
• Discretionary Annual Bonus and Equity Incentive Plan
• Life Insurance and Short-Term & Long-term Disability Insurance fully paid by the company
• 15 days of Flextime
• Medical and Dependent Care Flexible Spending Account (FSA) Plans and Health Saving Account (HSA) Plans
• 401(k) retirement savings plan with a generous company contribution
• Medical and Vision coverage through Cigna Heath Care
• School Visitation and Elder Care Paid Time
• Free parking or a company contribution toward a public transit pass
• Dental Insurance through Delta Dental
• Telemedicine through MDLive

Applicant Privacy Notice

CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.