Lead Credit Risk Officer - Fraud And Credit Abuse, Emerging Payments (Unsecured Lending)

About This Role

Wells Fargo is seeking a newly created Lead Credit Risk Officer role in our Consumer Unsecured Lending Risk organization. This individual contributor will be responsible for managing key fraud functions including credit abuse, payment risk strategies, and emerging payments risk for Branded and Co-branded Cards. This person will be a key driver of operating efficiency by bringing to life the critical initiatives across the organization.

In This Role, You Will

• Develop and implement reporting/information delivery/presentations with key stakeholders and senior management within responsible area, including root cause, cost/benefit, and risk analyses.
• Work with key internal and/or external partners, including agency representatives, regulators, and auditors, to distill complex concepts into pragmatic and simplified/targeted solutions.
• Leverage analytical tools to solve complex business problems; and create automated routines to proactively detect data drifts and performance migrations.
• Establish priorities and drives accountability for assigned initiatives, providing leadership to ensure solutions are designed, integrated, and controlled to optimize effectiveness, account for all aspects of risk exposure, and create efficiencies as appropriate.
• Conduct timely research by applying critical thinking, data analysis and innovation to identify priorities and provide insights into key business questions.
• Assess channel performance, criteria change and risk concentration impacts and provide recommendations to prevent risk, improve controls and drive compliance.
• He or she will be critical in building and maintaining team culture with responsibility for team all-hands, monthly, and quarterly leadership meetings and team off sites.
• Evaluate the quality or effectiveness current fraud and credit abuse tools, emerging payments, mobile wallets, and traditional payment methods.

Required Qualifications:

• 5+ years of Credit Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 5+ years' experience in managing fraud, specifically in fraud systems, capabilities, and analytics.

Desired Qualifications:

• Ability to successfully manage multiple tasks to ensure operational excellence.
• Background in fraud and digital payments e.g., Apple Pay.
• Excellent problem solving and analytic capabilities utilized to identify root cause improvement opportunities, as well as designing approaches/programs to address those issues.
• Proven success achieving objectives requiring an elevated level of cooperation from other parts of the organization to collaborate, initiate action planning, manage change, as well as make high impact decisions that advance the progress of the organization.
• Ability to drive growth working in a highly matrixed environment.
• Excellent verbal, written and presentation skills; must be able to effectively communicate and broker agreements amongst diverse, differing, competing, and/or conflicting perspectives/priorities.
• Previous Strategic Leadership; Experience creating and achieving a desired future state [vision] through influence on individual and group goals, reinforcements, and systems.
• Prior experience working with card networks and security principles e.g., tokenization.
• Proven collaboration/facilitation ability; team player and collaborator with demonstrated success in leading, influencing, motivating, and building strong internal/external business relationships in a heavily matrixed organization.
• 5+ years of experience within the financial services industry.
• Strong analytical and critical thinking skills combined with strategic business focus.
• Ability to be proactive, innovative, and creative in meeting customer and enterprise needs.
• Ability to deliver dynamic presentations to business clients and all levels of the organization.

Job Expectations:

• Ability to work at one of the approved locations in the job posting.
• This position offers a hybrid work schedule.
• Ability to travel up to 5% of the time.

Posting Location(s):

• Charlotte, North Carolina
• Tempe, Arizona
• West Des Moines, Iowa
• Wilmington, Delaware
• Dallas, Texas
• Minneapolis, Minnesota

Preferred location(s) listed. Other locations within the Wells Fargo footprint may be considered for current Wells Fargo Corporate Risk employees.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Reference Number

R-275774-4