Land Rover Rocklin Used Sales Manager

Used Car Manager

Qualifications

• Clean DMV
• Driver’s License
• High School Diploma or Equivalent

Other

• Ability to meet company’s production and quality standards.
• Excellent verbal/written communication skills.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.

Physical Requirements (Surroundings)

• Bending, twisting and/or stooping infrequently.
• Grasping/grabbing with hands infrequently.
• Walking on a regular basis.
• Spend time indoors in air-conditioned areas.
• Infrequently climbing stairs.
• Lifting 25 lbs. to 50 lbs.
• Sitting on a regular basis.
• Kneeling and/or squatting infrequently.
• Infrequently reaching and/or lifting overhead.
• Standing on a regular basis.
• Repetitive hand/finger movement on a regular basis.
• Pushing and pulling.

General Expectations

• Follow lawful directions from supervisors.
• Participate in performance management.
• Maintain a follow-up system that encourages follow through with assigned projects.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Understand and follow work rules and procedures
• Attend company meetings as required.
• Work evening, weekend and holiday work hours as required.
• Devote himself/herself to insuring satisfaction to customers.
• Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
• Interact well with others and be a positive influence on employee morale.
• Know and understand the federal, state and local requirements which govern the company’s business.

Job-Specific Expectations

• Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.
• Assists in the development of advertising campaigns and other promotions.
• Directs and schedules the activities of all department employees, ensuring proper staffing at all times.
• Hires, motivates, counsels, and monitors the performance of all used-vehicle sales employees.
• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
• Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis.
• Establishes and enforces product-knowledge standards.
• Prepares and administers an annual operating forecast and budget for the used-vehicle sales department.
• Keeps abreast of auto auction activity and prices and attends auctions on a regular basis.
• Ensures 100 percent turnover of each customer to F&I.
• Studies newspaper ads and any other sources available to find good-quality, low-mileage units.
• Processes salesperson commission sheets daily and monitors the payroll records of all used-vehicle salespeople.
• Approves all paperwork from auctions and provides proper documentation to the office for purchases.
• Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership.
• Conducts daily and weekly sales and sales training meetings.
• Appraises all incoming used vehicles.
• Helps salespeople close deals.
• Ensures proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.
• Develops, implements, and monitors a follow-up system for used-vehicle purchasers.
• Maintains vehicle inventory. Monitors customer likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
• Communicates daily with the new-vehicle sales manager regarding units needed for used-vehicle inventory.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
• Other duties may be assigned.
• Establishes and controls wholesaling activities.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
• Plans and controls the display of used vehicles.
• Notifies the used vehicle department manager of anticipated delivery of purchases.
• Establishes delivery procedures and ensures that delivery includes an introduction to the service department and scheduling of the first service appointment.

Disclaimer and Approvals:

This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of The Niello Company with or without notice.

Equal Employment Opportunity with the Niello Company:

The Niello Company is an equal opportunity employer that does not discriminate on the basis of actual or perceived: race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status (including registered domestic partnership status), sex and gender (including pregnancy, childbirth, lactation, and related medical conditions), reproductive health decision-making, gender identity and gender expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), age (40 and over), sexual orientation, military and veteran status, domestic violence victim status, political affiliation, and any other consideration protected by federal, state or local law. We support an inclusive workplace where team members excel based on personal merit, qualifications, experience, ability, and job performance.

At-Will Employment:

Employment at The Niello Company is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the employee or Company. This at-will employment relationship will remain in effect throughout an employee’s employment and may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its employees and does not modify the at-will status of any employee hired via this job posting.

Compensation Range by Position:

The expected pay for this position is $65,000 per year plus bonus up to $275,000.00 per year and may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonuses or commissions.

Benefits:

The Niello Company is proud to offer a competitive Benefits package, including Medical, Dental, & Vision plans, to all Full-time Team Members as well as Part-time Team Members who are deemed eligible based on a minimum hours requirement. In addition, TNC offers access to other Benefits such as a Health Savings Account, Flexible Spending Account, Life Insurance, Disability Insurance, 401(k), and an employee discount program. In addition, eligible employees also enjoy paid time off benefits that vary based on position.