Lab Secretary Jobs

UnityPoint Health- Marshalltown

Full-time; 830a-500p

The Laboratory Secretary position provides departmental clerical support to the laboratory and performs duties in the preanalytical phases of laboratory testing. This position is responsible for greeting outpatients, answering phones, receiving lab specimens from nursing staff and physician offices, performing specimen registrations and order entry for lab orders.

Why UnityPoint Health?

• Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
• Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
• Commitment to our Team – We’re proud to be recognized as a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https//dayinthelife.unitypoint.org/

• Answers incoming phone calls and directs to appropriate laboratory staff as necessary
• Other administrative/Clerical duties as assigned
• Greets outpatients and other guests of the laboratory
• Valid driver’s license when driving any vehicle for work-related reasons.
• Must be able to read, write and speak English
• Assists with denial work ques and/or billing questions
• Orders and releases laboratory orders for patient testing in the computer system
• Performs audits on patient orders for accuracy
• Must have interpersonal skills that are customer and patient focused and exhibit professionalism
• Manages incoming fax reports and lab orders
• Registers patients and specimens into the LIS/HIS computer systems
• Communicates with lab phlebotomists, couriers and others for specimen pickup and draw needs
• Must possess basic computer skills and knowledge using word processing, spreadsheet, email and web browser

Preferred

• Prefer experience with Laboratory Information Systems (LIS) and Hospital Information Systems (HIS)
• Laboratory or medical office clerical experience preferred
• Education or courses in health science or medical assistance
• High school diploma or equivalent