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Jr. Desktop Support Jobs

Company

KTek Resourcing
Address Ridgefield Park, NJ, United States
Employment type FULL_TIME
Salary
Category Staffing and Recruiting
Expires 2023-06-15
Posted at 1 year ago
Job Description

Hi,

Hope you are doing well!


Please have a look at the and if you feel Interested then send me your updated resume at [email protected] or give me a call back at 832-932-7197.


Job title :- Jr. Desktop Support

Location:- Ridgefield park, NJ

Type :- Full Time


:-

  • Maintain and contribute to a knowledge base
  • Perform additional tasks (end-user/infra related) when required
  • Analyze, resolve, respond to, and document end-user inquiries.
  • Troubleshoot operating system
  • Coordinate hardware warranty repair.
  • Install desktop/Laptop software using approved tools
  • Troubleshoot connection issues with LAN/WAN.
  • Escalate to 3rd party vendors when necessary.
  • Update tickets with accurate and timely records of work performed, and resolution detail.
  • Responsible for raising and coordinating problem management issues.
  • Provide technical assistance and support, and resolve problems related to the use of computer hardware and software for end-users.