It Manager Jobs

POSITION OVERVIEW

The IT Manager will oversee the day-to-day operations of the IT department, ensuring the secure and effective operation of all computer systems, related applications, hardware, and software used within a company. This role will provide administrative direction and support for daily operational activities of the IT department. The IT Manager will work closely with other departments to implement and support cost-effective technology solutions for all aspects of the organization as well as maintain IT policies, procedures and best practices.
All employees and volunteers are expected to be sensitive to our clients cultural and socioeconomic characteristics, reflect Sunbeam Family Services core values and to perform at Sunbeams standards of excellence at all times.

ESSENTIAL FUNCTIONS

• Maintain knowledge and understanding of new technologies and practices through professional development activities.
• Perform all duties and attend required training related to supervisor role.
• Monitor daily operations, including server hardware, software, networks and operating systems.
• Coordinate technology installations, upgrades, and maintenance.
• Travel locally, as required, in the performance of responsibilities.
• Facilitate and manage Cyber Security protocols as established by Executive Management.
• Recruit and train assigned staff.
• Oversee provision of end-user services, including help desk and technical support services.
• Implement security of the network, data and its storage and communication systems.
• Assess and purchase new and replacement hardware in accordance with agency procurement policies.
• Perform other appropriate and related responsibilities as assigned by supervisor or Executive Team members.
• Assure all IT activities are performed within the parameters of applicable laws, codes, and regulations.
• Lead and directly supervise assigned staff, setting and upholding expectations for individual and team performance.
• Test, troubleshoot, and modify information systems to ensure effective operation.
• Promote, encourage and display examples of leadership for the agency in accordance with the agency mission.
• Generate performance reports for operating systems.
• Analyze and troubleshoot problems with applications, software and client/staff workstations, servers, network components, office automation equipment and devices, and related systems and devices.
• Work closely with external IT support provider to ensure seamless service delivery.

Qualifications

JOB QUALIFICATIONS

Minimally Required

Preferred

Education

Bachelor’s Degree in Information Technology/Systems, computer science or related field.

Bachelor’s Degree in Information Technology/Systems, computer science or related field, or any equivalent combination of experience, education, and/or training

Experience

2-5 years of experience in information systems, including development, implementation, and maintenance of enterprise applications
Wi-Fi technology experience, VoIP phone solution experience
Proven experience in managing IT infrastructure and services
Experience with computer networks, network administration, and network installation

Experience overseeing all technology operations of an organization and evaluating them according to established goals
Experience devising and establishing IT policies and systems to support the implementation of strategies set by upper management
Proven experience analyzing the business requirements of all departments to determine their technology needs
Experience overseeing all technology operations of an organization
Experience in analysis, implementation and evaluation of IT systems and their specifications
Experience Overseeing departmental budgeting and forecasting for organizational IT needs systems and their specifications

Skills
Knowledge
Abilities

Demonstrated ability to troubleshoot and identify potential problems and make appropriate recommendations and implementation as approved
Ability to provide planning and scheduling for refresh/renewal cycles
Ability to successfully manage and execute projects
Work within a team environment and support/contribute to team tasks
Knowledge of Dell server hardware
Understanding of Windows Server technologies
Working knowledge of switching/routing
Advanced knowledge of desktop operating systems and enterprise storage experience
Server virtualization experience with VMware vSphere, Hyper-V
Microsoft licensing knowledge and experience
Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security
Proficient in Microsoft Windows software, including server, office, and exchange
Multi-tasking and time-management skills, with the ability to prioritize tasks
Highly organized and detail-oriented
Excellent analytical and problem-solving skills
Ability to communicate effectively and professionally with others
Ability to exercise initiative, work independently and exercise critical thinking skills
Proficient in Microsoft Office 365 with emphasis on Excel, Outlook, and Sharepoint
Local travel required and must have a valid Oklahoma driver’s license and insurance as required by the position

*WORKING CONDITIONS
*

Physical Demands:
While performing the duties of this job, the employee is regularly required to use repetitive motion, operate a computer and other office productivity machinery, and communicate information accurately in a way others can understand. The employee is frequently required to move about inside the office to access office machinery, computers, etc. The employee is occasionally required to bend, kneel, crouch, climb stairs, and reach overhead. The employee must occasionally move and/or lift up to 40 pounds.
Work Environment
The employee will work in an office environment with frequent interruptions. Some work will be performed in a school environment. Working in close quarters with others may be required.
Other
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. These statements are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel or candidate and may be subject to change at any time. Reasonable accommodations may be made to enable individuals to perform the essential functions.
Sunbeam Family Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are committed to fair and equal in all its employment practices for persons without regard to race, ethnicity, color, creed, age, gender, sexual orientation, gender identity or expression, pregnancy, religion, disability or degree thereof, national origin, domestic/marital status, political affiliation or opinion, veteran status, HIV status, AIDS status, genetic information, and any characteristic protected by federal, state, or local laws.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Employee assistance program
• 401(k)
• Health insurance
• 401(k) matching
• Dental insurance
• Referral program
• Vision insurance
• Life insurance
• Paid time off
• Parental leave

Compensation package:

• Yearly pay

Experience level:

• 2 years

Schedule:

• On call
• Monday to Friday
• 8 hour shift

Work Location: In person