Intake Manager Jobs

Our rapidly growing mass tort law firm is looking for an organized and charismatic intake manager to grow with us.

Location

• The candidate must reside in DC, FL, KS, MO, MN, or TX.
• This is a remote position, with the option to work in the office if you reside in a state where we have offices.

Qualifications

• Driven to always improve and learn
• Candidate must be driven, resilient, and persistent
• Consistent and effective communication skills
• Be very personable and connect with future clients
• Enjoy working in a team environment
• Must have experience working in a mass tort law firm and prior experience as an intake manager or a paralegal
• Must have developed and implemented systems in order to scale a business or a department
• Strong hunger to succeed and grow
• Organized
• Ability to solve problems and handle multiple tasks at once
• Have strong negotiation and interpersonal skills

Responsibilities

• Craft intake criteria in consultation with attorneys and paralegals
• Handle intake calls for clients who need additional information or when we need extra help
• Build and run reports for our firm and our partners
• Develop intake call scripts, client questionnaires, and other forms necessary to sign up new clients
• Oversee a growing team of intake staff
• Work closely with our attorneys to understand the cases we handle and why we do and do not take certain cases
• Develop and monitor KPIs

Benefits

• Paid Vacations and Sick Days
• 401k retirement plan
• Generous PTO policy
• Excellent Work/Office Culture and Environment
• Health, Dental & Vision Insurance

Pay: Commensurate with experience