Human Resources Generalist, Hello Hilo

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family-owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long-term health and well-being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

The HR Generalist is responsible for supporting an exciting new restaurant concept, Hello Hilo. In this role they will collaborate with leadership and support the People Operations and Talent Acquisition teams. Key aspects of this role will be building and sustaining the foundational elements of employee relations, people technology support and core compliance. Employees in this position may interact with their manager weekly to receive guidance and feedback. Although routine decisions within the general scope of the role can be made independently, non-routine activities may require a manager’s advance approval.

Essential Job Duties And Responsibilities

Talent Acquisition Support

• Assists in onboarding and new hire orientation.
• Support the execution of a consistent and irresistible candidate and employee experience.
• Support the Talent Acquisition Team in the execution of recruitment activities to effectively staff the operations, including coordinating interview logistics (e.g., timing, location, interviewers, communications) and ensuring a smooth recruitment process.

People Operations Support

• Manage the conflict de-escalation process, hotline call procedures and ER process.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practice.
• Develop key performance indicator dashboards, analyze available data and provide improvement insights to leadership.
• Support local leadership in managing employee files, handbook compliance and audits.
• Support payroll requests, manager training, and key deadlines for each biweekly payroll run.

People Technology Support

• Support managers with ongoing Workday transactions and processes.
• Support the training of managers and employees in Workday, ADP and time clock usage.

Other

• Performs other duties as assigned.

BASIC QUALIFICATIONS (EDUCATION And/or EXPERIENCE)

• Preferred – Prior experience working in a retail restaurant.
• Required – Bachelor’s Degree in Human Resources or related degree, or equivalent relevant work experience.
• Required – three years working as an HR Generalist in a hospitality environment.
• Preferred - Working knowledge of Workday, ADP Workforce Now, ADP Workforce Manager.
• Required – The ability to both activate and amplify our Aloha Values, namely Excellence, Dignity, and Telling it like it is in a way that can be heard, as well as the Aloha Behaviors of Emotional Intelligence, Critical Thinking, Collaboration, and Curiosity.

Additional Qualifications (job Skills, Abilities, Knowledge)

• Proficient knowledge of employment-related laws and regulations.
• Excellent verbal and written communication skills.
• Expert communication skills with proven track record of partnering and establishing relationships with managers and employees at all levels.
• Creative source of innovative ideas, programs, and other solutions that strengthen the people and organizational aspects of the business.
• Proficient in time management and ability to consistently meet deadlines.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Expert ability to successfully partner with other People functions (i.e., Talent Acquisition, Total Rewards, Learning, Internal Communications).
• Excellent organizational skills and attention to detail.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana.