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Company

Airbnb

Address San Francisco, CA, United States
Employment type CONTRACTOR
Salary
Category Software Development
Expires 2023-07-02
Posted at 11 months ago
Job Description
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.  

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb: 
  • It takes a unified team committed to our core values to embody these ideas,  and our fast-moving team is committed to leading as a 21st century company. 
  • Our community is based on connection and belonging. 
  • Our creativity allows us to imagine new possibilities for people. 
  • Our responsibility is to all of our stakeholders. 
Location:
This position needs to be based in the San Francisco office 40 hours a week, or as required by the business needs for the role. 
:
Airbnb is a trusted community marketplace for people to list, discover, and book unique travel experiences around the world. Whether an apartment for a night, a castle for a week, or a villa for a month, Airbnb allows people to Belong Anywhere through unique travel experiences at any price point, in more than 34,000 cities and over 191 countries. We promote a culture of curiosity, humanity, and creativity through our product, brand, and, most importantly, our people.
The Talent Generalist is an instrumental role in Airbnb’s Talent (HR) model and is uniquely positioned to deliver concrete solutions to Airbnb’s workforce across North America. This role is responsible for ensuring Airbnb Talent services are delivered timely, accurately and with high quality across the entire employee journey.
Airbnb’s Talent Generalist team delivers the core components of Talent services, including advising managers and employees on people matters, supporting the planning and delivery of cyclical talent programs, collaborating with EX COEs on global program delivery, partnering with functional experts on research and investigations, and supporting function specific projects, among other responsibilities and opportunities.
This is a highly cross functional role and requires strong engagement and partnership with teams across Airbnb, including business, EX/HR, and global/regional teams.
Key Responsibilities:
  • Detect potential trends and patterns to inform organizational insights and contribute towards proactive planning and issue mitigation.
  • Gain strong understanding of the business, and business strategies and roadmaps.
  • Build awareness among managers and employees of EX self service support. Wherever possible, enable the workforce to effectively resolve inquiries and matters independently.
  • Partner with Business Talent teams to support the Employee Experience/People strategy for the defined client group(s). Serve as a key HR point of contact for business team(s) and activities to which the Talent Generalist is aligned, and determine the best course of action to address and resolve people matters.
  • Intake, analyze, identify and execute plans and solutions to effectively address a broad range of employee matters. Collaborate with appropriate EX partners where needed.
  • Understand and track key performance indicators (KPIs) and metrics to manage performance, trends and impact.
  • Advise and coach people managers and employees on matters that require intervention and functional guidance. Help the workforce gain skills to operate effectively as business grows and scales.
  • Partner with Business Talent teams on function specific projects.
  • Partner with key functional teams to ensure a stellar client experience including the Legal team to en sure compliance with employment regulations; Total Rewards in relation to compensation and benefits clarity and guidance; Talent Ops on talent processes/projects.
  • Partner with EX Centers of Expertise (COE) to plan, manage and support cyclical programs including (but not limited to) performance management, annual compensation reviews, talent reviews and employee listening. Share content and process feedback with COE teams to ensure continuous improvement.
  • Promote, strengthen and embed Airbnb Core Values and Diversity and Belonging across the organization.
About You:
  • Use of data to influence business leaders to make meaningful recommendations with headcount planning, attrition analytics, and employee survey results
  • Deep sense of curiosity and enjoys learning how things work and delights in solving thorny problems responsibly and creatively.
  • Strong experience balancing between the big picture and driving deep into details; enjoys and thrives in working “the whole stack” - no assignment is too big or small.
  • Extremely strong ability to perceive, understand, judge and come to a reasonable and logical conclusion in order to enable the best outcome in any given situation.
  • Experience influencing, informing and strategizing with managers and leaders. Extremely effective at reading the room to guide business and organizations towards progress.
  • Well developed investigative skills to resolve sensitive employee issues.
  • Deep experience in and knowledge of core HR disciplines, including HR Operations, Compensation, Benefits, Recruiting, Employee Relations, Talent Management, Organization Design and Change Management.
  • Extremely strong communication (written, verbal and electronic) and relationship building skills. Adept at quickly distilling issues and aligning others towards joint goals and outcomes.
  • Proven problem solving experience. Strong at analyzing and understanding core elements of situations and developing options to solve problems effectively with high quality outcomes.
  • Self directed and also extremely effective at collaborating with partners and employees at every level across different teams, functions and regions.
  • Deep understanding of how business works and how specific business teams and functions interrelate to and drive Airbnb’s one company roadmap and goals.
Education, Work Experience And Extras
  • Deep experience/expertise in 2+ functional HR areas (HRBP, Compensation, Recruiting, Employee Relations, Talent Management, etc.).
  • Experience using Workday highly preferred.
  • Passionate about travel and how travel works.
  • BA/BS degree in HR related field; MA/MS preferred. Educational specialization is highly preferred (Organizational Behavior, Organization Development, Employment Law, Compensation, Statistics, Business, etc).
  • Strong commitment to customers and the customer experience (internal and external customers).
  • 8+ years of progressive HR experience in fast moving, high growth, global company.
  • Enjoys having fun doing meaningful work with business clients and colleagues.
Belonging & Accommodations:
Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.
Pay Rate Range: $51-$60/hour
Benefits: Medical, Dental, Vision, 401K
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