Hr Coordinator/Hr Services Representative

Are you an HR Representative or HR Coordinator looking to take your Human Resources experience to the next level? Do you thrive in a fast-paced environment? Working as a HR Representative for a rapidly growing HR Consulting firm, you will have the opportunity to make an impact through your work by responding to inquiries on a variety of HR topics, and working on various HR-related processes and projects. Through our diverse client base, you will gain exposure to a variety of industries and companies both big and small.

This position can be based in any of the following areas however it will primarily be remote: Detroit, Chicago, Atlanta, Pittsburgh, or Central New Jersey.

Responsibilities And Duties

• Document client interactions and maintain detailed log for client billing purposes.
• Responding timely to various verifications of employment and unemployment requests for information
• Medical leave of absence processing
• Sourcing, posting, reviewing and phone screening applicants and documenting activities in an ATS.
• Consulting with business owners, managers, and/or employees of our clients regarding policy questions and/or basic employee relations and benefit matters
• Serve as a reliable point of contact for clients, utilizing exceptional written/verbal communication skills, professional demeanor, client savvy, and business acumen.
• Tracking paid time off
• Assisting with transcribing and tracking messages left on HR/Ethics Hotlines
• The areas of human resources for which this role may be responsible include, but are not limited to:
• Tracking reports/metrics for clients, such as leave of absence activity, etc.
• Filing workers compensation claims
• Contribute to internal initiatives such as crafting newsletter content, writing proposals, etc.
• Conducting exit interviews
• Initiating background checks and communicating results
• Data entry/maintenance of employee data in client HRIS and payroll systems
• Stay abreast and advise on a vast range of federal and multi-state employment law and compliance issues and HR best practices.
• Composing offer letters and ensuring completion of all applicable employment documents and new hire forms

Required

QUALIFICATIONS AND SKILLS

• Basic math aptitude and ability to do calculations in Excel
• Excellent client service and problem-solving orientation
• Team player, results-focused, high ethical standards and strong work ethic
• Ability to maintain a high level of confidentiality
• Exceptional attention to detail and accuracy
• Minimum of three (3) years of recent HR experience in a fast-paced environment, managing multiple tasks, priorities, and interruptions
• Strong proficiency in the use of computer software including Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and HRIS systems.
• Strong organizational skills including the ability to organize work assignments, set priorities, meet deadlines, maintain an efficient workflow, and use time effectively
• Ability to both follow structured processes and tolerate ambiguity as situations demand

Desired/Preferred

• HR Certification, such as SHRM-CP, SHRM-SCP, PHR, SPHR, or equivalent certification
• One (1) year prior experience in a shared services capacity
• Knowledge of federal and state employment laws including but not limited to: FMLA, ADA, COBRA, EEO, and FLSA
• Bachelor’s Degree in Human Resources or related discipline
• Previous payroll software experience, leave administration, benefits administration strongly desired

HR/Advantage Advisory strives to create a culture where every employee feels respected and included. We want every employee, regardless of their role in the organization, to have a sense of pride and belonging and a shared commitment to excellence. HR/AA is an equal opportunity employer and makes employment decisions based on job related criteria, regardless of age, sex, race, gender, color, national origin, sexual orientation, or any other non-work-related criteria. HR/AA is an EEO/M/F/D/V employer.

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