Housekeeping Supervisor - $16/Hour

Job Summary

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Qualifications

Responsibilities

• At least 2 to 3 years of progressive experience in a hotel or a related field required.
• Previous supervisory responsibility preferred.
• College course work in related field helpful.
• High School diploma or equivalent required.

Responsibilities

• Maintain key control system.
• Oversee proper and constructive training of Room Attendants.
• Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
• Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
• Be familiar with all Aimbridge Hospitality policies and House Rules.
• Handle items for 'Lost and Found' according to the standards.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
• Monitor all V.I.P.'s special guests and requests.
• Motivate coach and counsel staff as necessary.
• Collect all keys and assignment sheets daily at the end of the shift.
• Attend meetings as required by Management.
• In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
• Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
• Ensure the overall appearance cleanliness and orderliness of staff.
• Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
• Approach all encounters with guests and associates in a friendly service oriented manner.
• Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
• Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
• Perform any other duties as requested by Management.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
• Ensure completion of regular maintenance and cleaning projects on a biannual basis.
• Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.

Property Details

We are a Melbourne hotel with outstanding service to make all travels easy and comfortable – at an exceptional value. With a great location near high-tech companies and the airport, we are always ready to welcome guests with amenities like thoughtfully designed guest rooms and suites that allow them to work and relax, free Wi-Fi throughout the hotel to stay connected during their stay, and fitness facilities that include a pool and exercise room. Guests will find it easy to settle into our vibrant lobby, with spaces to gather, relax and work. Guests can jump-start the day with our free breakfast, now with more hot choices like scrambled eggs, sausage and oatmeal, plus favorites including fresh fruit and yogurt. At the Fairfield Inn & Suites Melbourne, our guests are our #1 priority.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Term Life and AD&D Insurance
• Short-Term and Long-Term Disability Income
• Paid Time Off
• Now offering Daily Pay! Ask your Recruiter for more details
• 401k Retirement Plan
• Employee Assistance Program