Housekeeping Manager Jobs

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The Housekeeping Manager's main responsibility is to reinforce the standards of the hotel and to ensure the cleanliness of the guestrooms, the public areas and the back of the house.

Essential Functions:

• Training new staff members
• Daily operations
• Checking the Pre-Registered Guests
• Scheduling appropriate staff accordingly to hotel occupancy
• Hiring process, Evaluation and Disciplinary Action of staff
• Retraining staff members
• Inspection of guestrooms/corridors

Responsibilities:

• Manage, perform and control all business duties
• Be on time at all meetings or announce in advance your delay in attendance
• Develop, prepare and realize new concepts
• Present the hotel within the hotel as well as in public
• Ensure and control compliance with all corporate, area and hotel policies & procedures as well as current local and government regulations pertaining to employee practices
• Review the daily business levels, anticipate critical situations and plan effective solutions to best expedite these situations

• Ensure that staff reports to work as scheduled; document any late or absent employees
• Conduct performance reviews on time
• Provide feedback to staff on their performance. Handle disciplinary problems and counsel employees according to hotel standards
• Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective personnel
• Inspect grooming and attire of staff; immediately rectify any deficiencies
• Assign work duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks
• Ensure all closing duties for staff are completed before staff signs out

Business Administration:

• Advise your employees to work independently and most economic
• Schedule vacations in low business times
• Watch your costs while buying and calculating, as well as flex spending in low occupancy months
• Make sure that you control labor cost, product cost, energy sources and all equipment and requisite them on time
• Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands
• Instruct your employees to maintain cleanliness and good order
• Assist with inventories, (supplies, uniforms, and linens)
• Be responsible for the proper handling, maintenance and cleaning of all used tools and materials

Requirements:

• Union Experience
• Minimum of 2-3 experience in hotel rooms division, preferably housekeeping
• Proficient in MS Office Suite
• Management Experience in a Luxury Property

Preferred Qualifications

• Ability to communicate in a second language, preferably Spanish
• Hotel Management Degree

Your team and working environment: