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Manager Housekeeping Jobs
Company | Hilton Grand Vacations |
Address | , New York, 10019, Ny |
Employment type | |
Salary | |
Expires | 2023-07-13 |
Posted at | 11 months ago |
We are currently looking for a Housekeeping Manager who is passionate about building lasting vacation memories for owners/guest visiting our resort properties! We have open opportunities to provide you with an outstanding future as a part of our team.
What will I be doing?
As a Housekeeping Manager you would be responsible for executing your position's responsibilities in alignment with our service culture and driving company success through performing the following tasks to the highest standards:
- Orients and trains employees on departmental and position procedures and functions, ensuring employees are consistently meeting efficiency and safety standards.
- In conjunction with the Executive Housekeeper, supervises guest service ratings and directs efforts to maintain accurate standards
- Advises management of any unresolved problems or concerns.
- Maintain and promote continuous communication and hospitality service among all members of the department, resort, and region.
- Routinely inspects units to ensure they are in compliance with the standards of cleanliness set by the department. Ensures equipment, supplies, and storage are accurately locked and secured.
- Investigates accidents and initiates accident reports. Recommends corrective action as the need arises.
- Ensures departmental employees wear accurate designated uniforms at all times.
- Assists in the maintenance of a continuous and forward-thinking cleaning plan, ensuring all areas of the property are cleaned. This includes but is not limited to: guest rooms, public common areas, outdoor areas, offices, etc.
- Ensures that all laundry operations are within efficiency standards; ensures all in-house staff or outside contractors are performing according to HGVC standards.
- Assist with hiring, supervising, adapting and training of all staff under the direction of the Housekeeping Department and assist with administrative tasks associated with maintaining accurate documentation, such as payroll timekeeping records, staff schedules, vacation hours, etc.
Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
To fulfill this role efficiently, you must possess the following minimum qualifications and experience:
- High School/GED
- 2+ years of Supervisory experience.
- 3-5 years of related experience.
It would be useful in this position for you to demonstrate the following capabilities and distinctions:
- 5-7 years related experience
- 4+ years supervisory experience
- BA/BS/Bachelor’s Degree
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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