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Health Navigator Jobs

Company

Hire Velocity
Address Bainbridge, OH, United States
Employment type FULL_TIME
Salary
Category Human Resources Services
Expires 2023-06-08
Posted at 1 year ago
Job Description
Overview
 Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator’s role is to make it easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support them and their families. You partner with our MainStreet team to address the needs of patients and families while also becoming a valued member of the primary care team, assisting with patient-facing duties as needed.
Responsibilities
  • Receive inbound patient calls
  • Maintain a record of patient interactions in electronic health record
  • Demonstrate compassion for individual needs, attention to detail, and collaboration with fellow team members
  • Work collaboratively with other team members to ensure patients receive exceptional service and care
  • Help patients with medication adherence via reminders and best practices
  • Connect patients with community resources as needed
  • Develop strong relationships with patients to assist them with their care
  • Assist healthcare providers in documenting assessments
  • Educate patients about their healthcare, insurance benefits, and common medical conditions
  • Schedule clinical and Medicare visits to support your patients’ needs
  • Visit patients in the hospital or other facilities when necessary
Requirements
  • You can travel in the community to meet patients at home, work, or at their doctor visits
  • You are familiar and comfortable with smart phones and computers
  • Work a full-time 40-hour week, Monday-Friday 8am to 5pm (1 hour lunch)
  • You are open to a fast-paced startup where change is the norm
  • You love your community and want to see it thrive
  • You love solving problems
  • You are a self-starter and are comfortable with a remote working environment
  • You enjoy meeting new people, developing relationships, and can talk to anyone