Enhanced Care Management Care Navigator

POSITION TITLE: Enhanced Care Management Care Navigator

DEPARTMENT: Behavioral Health

REPORTS TO: Enhanced Care Management Program Manager

SUPERVISION GIVEN: none

LOCATION: West Fairfield, CA

$28.00 To 32.16 Hourly

ABOUT OLE HEALTH

Since 1972, OLE Health has provided comprehensive care to all individuals regardless of insurance or ability to pay. OLE’s Health offers primary care, dental, optometry, and behavioral health services and embraces a patient-centered model of care. By emphasizing care coordination across departments, as well as referral and enrollment services, we ensure all the patients’ health and well-being needs are met. OLE Health has six health centers across Napa and Solano County and serves 40,000 patients annually.

In 2022, OLE Health was named as one of the top 100 places to work by the North Bay Business Journal, recognized for quality by the federal Health Resources and Services Administration, and awarded for Nonprofit Excellence by the Center for Volunteer and Nonprofit Leadership. If you’re looking to join a passionate team focused on serving its community, then consider applying for a position with OLE Health.

JOB SUMMARY:

Enhanced Care Management (ECM) is a whole-person, interdisciplinary approach to care that addresses the clinical and nonclinical needs of Members with the most complex medical and social needs through systematic coordination of services and comprehensive care management that is community based, interdisciplinary, high touch and person centered. Under the direction of the ECM manager and in conjunction with the ECM team, The Care Navigator will:

• Assess and address social determinants of health
• Assist the ECM Member in navigating health care (medical, dental, behavioral health) and social service resource systems
• Provide ongoing care that is patient centered, outcome oriented, linguistically, and culturally appropriate
• Work to develop, implement, document, and maintain a care plan in conjunction with each ECM Member
• Monitor and maintain Member enrollment status, release of information, care plans and ED/in-patient/long-term facility stays and readmission patterns for ECM Members
• Meet with the ECM Member in their homes, at a neutral location in the field or at OLE Health sites

KNOWLEDGE OF WORK

DUTIES AND RESPONSIBILITIES

10 Paid Holidays

Vacation &S ick (16 days)

Medical, Dental, Vision

403(b) retirement plan with a 4% match

Tuition Reimbursement

Life insurance

Flexible Spending Account