Head Of Sales And Business Development

Company Description

ISmile Technologies is a global technology company delivering Automation-Enabled Intelligent Cloud Solutions and Managed IT services. As a trusted technology advisor and key implementation partner, ISmile Technologies helps businesses adopt disruptive technologies such as AI, Robotics, Data, and Analytics to accelerate business agility with enhanced security. With 10+ years of hands-on experience and streamlined delivery models, ISmile Technologies serves diverse industries using informed industry best practices to drive maximum impact at minimum cost. The company is located in Bolingbrook, IL.

Role Description

This is an on-site contract role for a Head of Sales and Business Development at ISmile Technologies in Bolingbrook, IL. The Head of Sales and Business Development will be responsible for managing key client accounts, leading the sales team, developing and implementing sales strategies, analyzing sales metrics, and reporting to senior management.

Qualifications

• Account management skills: ability to manage key client accounts and relationships
• Sales management skills: ability to manage sales pipelines and forecast future sales
• Analytical skills: ability to analyze sales metrics and industry trends
• Excellent written and verbal communication skills
• Team management skills: ability to lead the sales team and motivate team members
• Sales skills: ability to develop and implement sales strategies
• Ability to work in a fast-paced environment
• Experience in the technology industry, preferably with cloud solutions and managed IT services
• 10+ years of experience in sales, business development, or account management

The role of someone who strategizes and leads sales and business development teams in a managed IT and cloud services firm is critical for the company's growth and success. Here's a detailed breakdown of their responsibilities:

1. **Strategic Planning:** Develop and execute comprehensive sales and business development strategies aligned with the company's goals and market trends. This includes setting revenue targets, defining target customer segments, and identifying growth opportunities.

2. **Team Leadership:** Build, mentor, and manage high-performing sales and business development teams. Recruit, train, and motivate team members to achieve sales targets and foster professional development.

3. **Market Analysis:** Conduct thorough market research to understand customer needs, competitive landscapes, and emerging industry trends. Use data-driven insights to refine strategies and position the company effectively in the market.

4. **Client Relationship Management:** Establish and maintain strong relationships with key clients, partners, and stakeholders. Ensure exceptional client satisfaction and identify opportunities for upselling or cross-selling IT and cloud services.

5. **Sales Process Optimization:** Streamline and optimize the sales process from lead generation to deal closure. Implement effective sales methodologies and tools to improve efficiency and conversion rates.

6. **Revenue Growth:** Drive revenue growth through effective sales techniques, pricing strategies, and negotiation skills. Explore new markets, industries, and customer segments to expand the client base.

7. **Sales Forecasting:** Provide accurate sales forecasts and revenue projections to support financial planning and resource allocation within the organization.

8. **Performance Metrics:** Define and track key performance indicators (KPIs) to measure the effectiveness of sales and business development efforts. Regularly assess team performance and implement improvements as needed.

9. **Collaboration:** Collaborate closely with other departments such as marketing, product development, and operations to ensure alignment and effective execution of strategies.

10. **Compliance and Quality Assurance:** Ensure that sales and business development activities comply with industry regulations and adhere to the company's standards for service quality and security.

11. **Risk Management:** Identify potential risks and challenges that may impact sales and business development initiatives. Develop mitigation strategies to address these challenges proactively.

12. **Communication:** Maintain transparent and clear communication channels within the sales and business development teams and with senior management. Provide regular reports on progress and results.

13. **Innovation:** Encourage innovation within the sales and business development process, such as adopting new sales technologies, automation tools, or strategies to gain a competitive edge.

14. **Customer Feedback:** Actively gather and analyze customer feedback to drive product and service improvements. Use insights from clients to enhance offerings and customer satisfaction.

15. **Long-Term Growth Planning:** Develop long-term growth strategies that position the company as a leader in the managed IT and cloud services industry. This may involve mergers and acquisitions, partnerships, or expansion into new geographic regions.

In summary, this role involves overseeing the entire sales and business development lifecycle, from strategy development to team leadership, client relationship management, market analysis, and revenue growth. It plays a pivotal role in shaping the company's success and competitive positioning in the IT and cloud services market.