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Head Of Membership & Communications, California
Company | Soho House & Co |
Address | West Hollywood, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-08-29 |
Posted at | 9 months ago |
Who We Are…
- Play an active part in the creation and implementation of the members events programming, helping to ensure that events are innovative, and well-executed and thoughtfully communicated
- Work with local membership teams to extract creative content from members for our various platforms
- Develop and administer membership and member events budgets
- Foster engaged committees in all the Houses, ensuring committee members are generating quality member applications
- Maintain a constant presence in the Houses; ensuring that all teams are spending sufficient time on the floor with members as well as their outreach and administrative responsibilities
- Work collaboratively to create a cohesive environment to deliver an excellent member experience throughout the region
- Oversee the entire membership team including but not limited to recruitment, on-boarding, training, development, scheduling, and disciplinary needs
- Oversight of Member Events Budget and Membership Salaries
- Will require working beyond normal office hours, including nights and weekends in line with the needs of the business
- Create competencies and objectives for all membership team members
- Work inter-departmentally across operations, content, digital, events, partnerships and people & development teams to deliver the region’s objectives
- Drive member retention and acquisition to foster an engaged and diverse membership body
- Ability to create and manage budgets
- Excellent written and verbal communication skills
- A focused leader who can develop and guide strategic initiatives while addressing immediate business needs
- Communications or events background is ideal
- Minimum of 5 years’ experience leading a large team
- Energetic, flexible, proactive, and collaborative
- A long-term resident of Los Angeles with an extensive local network
- Adept critical thinking skills, sound judgment and a solution-oriented approach
- Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
- Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
- Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
- Paid Time Off: Full- Time Employees have sick day's + vacation days
- Learning & Development: An extensive range of internally and externally run courses are available for all employees.
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
- Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
- Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
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