Head Of Experiences, Executive Director

At Chase Travel we are on a mission to deliver the best experiences the world has to offer to Chase customers. The Supplier Management teams within Chase Travel are responsible for our strategic partnerships across travel verticals, including Lodging, Air, Car, Cruise, Tour and Experiences & Activities, and partnering with our cross-functional team to deliver a world-class experience for our customers from inspiration to booking to on trip and post, in conjunction with our partners.

Establishing these partnerships requires careful strategic consideration and we are looking for smart, dynamic people who can deliver at Chase Travel. We are looking for a dynamic leader that can lead our Experiences, Activities & Tour business that must be able to think strategically to assess multiple opportunities that will allow us to deliver exceptional travel experiences for Chase customers. They must also be able to build relationships across various lines of business and leverage relationships across the Experiences, Activities, and Tour industry to find ways to develop key partnerships and bring them to life. The successful candidate must be innovative, forward-thinking, and comfortable working in a fast-paced, dynamic environment alongside senior leaders across to build and deliver partnerships that advance our business forward.

Job Responsibilities

• Developing business proposals for new Experiences, Activities & Tour opportunities, including designing for various customer segments, developing a flawless customer experience, and working in conjunction with legal, finance, marketing, servicing, product, technology & design to develop key terms associated with the partnership.
• Monitoring the external environment for important competitive developments and potential partnership opportunities and communicating more broadly to key line of business partners as a subject matter expert.
• Managing the onboarding, integration, and ongoing operations to ensure we deliver a seamless customer and partner experience.
• Managing multiple Experience, Activities & Tour partners, and opportunities. The candidate will be accountable for partner engagement, outcomes, and forecasts.

Required Qualifications, Capabilities, And Skills

• Strong analytical skills; understanding of a P&L, business trend analysis and forecasting
• Strong cross-functional leadership, partnership, and operational management skills
• Business development, strategic partnership management and/or operations experience preferred
• Travel industry experience, preferably in the Experiences, Activities & Tour industry, or travel-related industries
• Strong written and verbal communications skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

NJ $175,750.00 - $275,000.00 / year; NV $175,750.00 - $250,000.00 / year; CT $180,500.00 - $275,000.00 / year; RI $180,500.00 - $250,000.00 / year; NY $175,750.00 - $275,000.00 / year; CA $175,750.00 - $275,000.00 / year; CO $175,750.00 - $250,000.00 / year; WA $175,750.00 - $275,000.00 / year