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Goodera - Client Service Director / Social Impact
Company | Kind World Collective |
Address | San Francisco Bay Area, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-10-23 |
Posted at | 1 year ago |
Role: Client Director/ Social Impact Director - US
About Goodera:
Goodera is a leading global platform for employee volunteering with a vision to be the leader in purpose led engagement of employees. We take immense pride in being one of the fastest-growing social impact start-ups in the world. Goodera’s hybrid and virtual volunteering opportunities enable employees to give back to their communities, bond with teammates, and learn something new from the comfort of their homes.
Goodera executes virtual, hybrid, and in-person volunteering experiences for employees in 100+ countries and 20+ languages across multiple cause areas- education, climate change, D&I, accessibility, etc. benefitting 50k+ nonprofits. Goodera has grown into the market leader with over 400 customers like IBM, Target, EY, Amazon, and other leading brands, including 60 from Fortune 500. Goodera recently announced a funding round to bring employee volunteering to every workplace. Investors in this round include Elevation Capital, Zoom Ventures, Xto10X, Nexus Venture Partners, Omidyar Network, Binny Bansal, and others.
The Opportunity:
Goodera is on the path of being a fast-growing volunteering platform and we believe that our opportunity space is 100x of our starting point today. We are looking for Client Partners who can help us scale on this journey.
Role Details
- ○ Build and expand the network of relationships across the client organization. Mobilize different parts of the client organization purposefully to drive volunteering consumption along with the client champion
- ● Base Location: US. Open to hiring across East Coast, West Coast or Midwest regions
- Key Responsibilities
- ○ Purposefully engage senior leaders from a named list of accounts. Build reach and
- ● Travel Requirements: The role will need travel to client locations frequently up to 50%
- ● Role Title: Client Director / Social Impact Director
- ○ Build references from the activity and experiences of existing clients. Help other client directors to build a distinctive impact
- Relevance for Goodera in the right communities to develop access to these clients
- ● Drive purposeful volunteering across existing clients:
- ● Engage and introduce new clients to Goodera platform:
- ○ Bring new and innovative methods to drive engagement on Goodera platform from named clients
- ○ Drive thought leadership for client CSR or CHRO organizations. Build client volunteering strategy and roadmap for the next 6-12 months.
- ○ Deepen existing Fortune 500 client relationships to deliver impact and drive account-specific revenue growth for Goodera
- ● Reporting To: This role will report to the President US, currently being played by Abhishek Humbad (CEO & Founder)
- ○ Thoughtfully introduce the Goodera platform to new clients as relevant. Drive and build
consumption from new accounts bring best of Goodera to them
Powering the Word of Good
Key Success Metrics:
- ● New Clients:
- ● Existing Clients:
- ○ Cultivate and Strengthen Leadership / CXO relationships and drive engagement with
- ○ Drive 2x revenue growth across a named list of 25 Fortune 500 accounts vs last year.
- Teams driving employee engagement.
○ Sign Up 10+ new logos from a named list of Fortune 500 companies and deliver revenue growth on the Goodera platform.
Supporting infrastructure:
- Customers (bonus if it is to CHRO or CSR community leaders as customer personas)
- ● Performance-linked salary: Upto 100% of Base Salary linked to revenue addition / growth
- ● Base salary: $100-120k
- Qualifications & Experience:
- ● Demand generation: Content, Digital marketing, purposeful drip campaigns across all major
- Compensation Structure:
- ● Tech platforms: Access to tech platforms to help curate proposals for clients. Ability to launch
- ● 10-15 years of experience. At least 5+ years in quota-carrying sales roles
- Accounts
- ● Experience in consultative sales to Leadership in HR , D&I or CSR functions of enterprise
- Client-branded self-serve platforms to drive consumption
- ● PreSales: Curated set of standard proposition and sales collaterals
- ● Offshore CSM support: Dedicated CSM support to drive champion and team-level relationships
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