Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
General Manager In Training
Recruited by Advance Auto Parts 8 months ago Address Latrobe, PA, United States
General Manager In Training
Recruited by Wawa 8 months ago Address , Mount Pocono, 18344
Automotive General Sales Manager
Recruited by Ciocca Dealerships 8 months ago Address Philadelphia, PA, United States
Body Shop Estimator/ Manager In Training Chapman Ford Lancaster $85,000-$115,000
Recruited by Chapman Ford Lancaster 8 months ago Address , Lancaster, 17601, Pa
Store Manager In Training
Recruited by Insomnia Cookies 9 months ago Address Philadelphia, PA, United States
Automotive General Manager Jobs
Recruited by Ciocca Dealerships 9 months ago Address Danville, PA, United States
Financial Controller For Boutique Hotel In Sc | 90K - 108K | Hotel Background
Recruited by President of Marvin Love & Associates-Hospitality Nationwide Executive Recruitment 10 months ago Address Philadelphia, PA, United States
Training & Operations Manager Jobs
Recruited by Next Level Recruiting Inc 10 months ago Address Harrisburg, PA, United States
General Manager In Training
Recruited by Advance Auto Parts 11 months ago Address Stroudsburg, PA, United States
General Manager In Training
Recruited by Advance Auto Parts 11 months ago Address Lancaster, PA, United States
Dental Office Manager In Training
Recruited by Smilebuilderz LLC 11 months ago Address , Lancaster, 17601, Pa

General Manager In Training

Company

Wawa
Address , Mount Pocono, 18344, Pa
Employment type FULL_TIME
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
The General Manager in Training (GMIT) is responsible for supporting the GM with management of the entire store operation. The GMIT will ensure the management team executes the organizational objectives, initiatives, and achievement of store and profit goals. Provides assistance to maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and helps lead and develop a high performing team. Help manage the fuel offer where applicable. The GMIT is helps ensure customer and associate satisfaction, brand standards, and profitability. The GMIT will assist with selecting, developing and effectively leading a highly engaged team
Principal Duties:
  • Assist the GM with creating and sustaining an inclusive store atmosphere by taking intentional steps to understand the diversity of the store team and encourage mutual understanding and respect while promoting a productive, engaged team environment. Value store associates through celebration and recognition.
  • Analyze results and trends from audits (internal and external) and recommend appropriate action to resolve/address issues.
  • Support the GM with staffing the store appropriately to cover the customer and business demands of a 24/7 business. Proactively identify hiring needs across the store. Share responsibilities for interviewing candidates by following a standard procedure. Consult with store management team in order to make final hiring decisions.
  • Build relationships with community partners to connect the store with its community. Use working knowledge of organization’s support structure to help develop support network and make business connections. Proactively leverage tools, resources and information throughout the organization.
  • Assist GM with change initiatives, championing programs and educating associates on the reason and need for change. Ensure programs are executed according to design, integrated and sustained.
  • Ensure a positive shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information from various sources. Review information and assist with creation of a plan to consistently meet the expectations of all customers.
  • Support the GM with allocation of resources, prioritizing and delegating work, and effectively manage time through efficient scheduling and usage of labor hours.
  • Support the development of associates and store management team through appropriate talent management processes (e.g., performance management, development plans, career conversations, development opportunities). Help provide overall direction and support for team and monitor and assess individual work in accordance with high standards of excellence. Assist with providing feedback, coaching, support opportunities for development, complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
  • Assist the GM to meet or exceed key performance metric targets/projections, help deliver budgeted merchandise gross profit by executing the merchandise plan. Maintain awareness of store-level and organizational financial performance trends to help achieve store profitability. Assist with management of financial plans for the store by reviewing and interpreting financial reports and take appropriate action as required to achieve goals. Ensure execution of all plans.
  • Ensure conditions across the store meet or exceed standards for safety, service, and overall operational efficiency by analyzing opportunities and ensuring execution of established policies, procedures, practices and programs. Adhere to work designs and implement improvement actions across the store. Manage all safety programs and ensure proper execution and compliance. Report and document all customer and associate incidences in the appropriate time frame. Ensure compliance to all federal and local laws and to all company policies and procedures.
  • Help allocate appropriate and adequate resources necessary for effective training execution as designed. Validate that all associates are trained to perform their jobs safely, effectively and to provide great customer service. Help conduct all aspects of management training. Oversee and monitor the effective training of all associates to ensure proficiency of skills.
  • Analyze income statement and utilize reports to help ensure store’s profitability. Help manage inventory to maximize sales, control costs and reduce waste; proactively recognize trends across the store. Manage cash management procedures.
Essential Functions:
  • Ability to analyze trends
  • Detail oriented and excellent organizational skills
  • Excellent leadership skills
  • Ability to learn and utilize the store’s technology
  • Ability to work with little or no supervision
  • Ability to work well individually as well as in a team environment
  • Excellent oral and written communication skills
  • Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing
  • Must be able to lift and carry up to 35 lbs.
  • Excellent interpersonal skills
  • Understanding of store finances and awareness of impact to business
  • Proven self-starter with demonstrated ability to make decisions
  • Excellent customer service skills
  • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly
  • Demonstrated ability to create action plans and implement change
  • Ability to apply a systems thinking approach to complex issues
  • Ability to handle multiple projects simultaneously and independently
Basic Qualifications:
  • Experience selecting, training, performance management of staff, sales building, labor allocation & scheduling, managing expenses
  • Experienced in all areas of store operations, including foodservice
  • Effective Communication
  • Bachelor’s degree in Business or related field preferred
  • Leadership experience in a fast-paced retail, food service, or fuel environment preferred
  • Experience effectively implementing change and demonstrated results in execution
  • Ability to work 35 – 40 hours per week
  • Proven and consistently demonstrated skills in the following:
    • Exceptional Customer Service
    • Relationship Building
    • Effective Communication
  • Flexible availability which may include all shifts, weekends, and holidays, based on business needs
  • Ability to relocate as needed preferred
  • Relationship Building
  • Serve Safe Certification
  • Exceptional Customer Service
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or 1-800-444-9292.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.