Gallery Host Jobs

Opportunity: Gallery Host

Compensation: $21 / hr

Act as host providing guests with a full range of individualized service during hotel stay.

Potential Career Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Position Requirements

• Answer hotel phone and handle guest requests and inquiries.
• Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
• Perform bookkeeping activities, such as balancing accounts.
• Act as a private lounge host.
• Transmit and receive messages, using telephones or PMS system.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Make and confirm external reservations for dinner, entertainment, and transportation.
• Compute bills, collect payments, and make change for guests.
• Deposit guests' valuables in hotel safes or safe-deposit boxes.
• Greet, register, and assign rooms to guests of the hotel.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Perform other duties as requested by management.
• Practice safe work habits and use required safety equipment.
• Verify customers' credit, and establish payment method.

Experience

• Previous hotel environment experience required.
• High School diploma or equivalent preferred.
• Dynamic, engaging and passionate personality with the ability to multi-task.
• Previous customer service experience required or equivalent training.

Work Environment and Context

• Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching.
• Work schedule varies and may include working on holidays, and weekends.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Conveniently situated in Manhattan’s Midtown East neighborhood, Hotel 48LEX offers a sophisticated guesthouse experience in the atmosphere of a residentially-styled, upscale boutique hotel. High-style accommodations, signature amenities and thoughtful guest services combine to create an effortless and personalized experience. Refined art, exemplary elegance, craft cocktails and more provide an atmosphere of relaxed sophistication. World class luxury awaits at Hotel 48LEX.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.