Frosch Concierge - Vwt

Do you have the ability to multi-task and manage multiple priorities?
Want to work in a fast-paced, dynamic growth industry?
Are you passionate about exceptional customer service? Do you love the travel industry?
If you answered YES to these questions and are fun, friendly and focused on selling memorable luxury travel experiences - we want to talk to you!
This position is remote/work from home .We will supply your computer and all necessary hardware. To be considered you must have existing high-speed internet connectivity in your residence.
Job Responsibilities:

• Performing clerical duties as assigned, which include but are not limited to client-based invoicing and contacting vendors with requests, payments, and general information
• Assisting Leisure Travel Advisors with creating, managing, and completing travel arrangements for varying clientele within our standards and protocols
• Conducting general research, building itineraries in Pocket Travel Consultant (Axus), and maintaining databases
• Creating correspondence, forms, and other documentation in Microsoft Office
• Working with Leisure Travel Advisors to resolve customer service issues in a timely manner
• Providing support and customer service with a high degree of initiative, confidentiality, and professional demeanor

Required qualifications, capabilities, and skills

• Working knowledge of Microsoft Office (Outlook, Word, Excel, Teams, etc.)
• At least 1 year of experience in the Leisure Travel industry with proficiency in using systems and tools
• Knowledge of best practices within the travel industry
• Exceptional communication and mathematical skills, meticulous attention to detail

Preferred qualifications, capabilities, and skills

• Ability to work under pressure and meet specific deadlines. Strong sense of urgency as well as ability to adapt to change as needed
• Ability to work cohesively with a team to ensure worldwide coverage for clients. Ability to meet customer needs on a global scale
• High school diploma or GED equivalent is required
• Ability to learn quickly and exceed client expectations

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
NY $20.00 - $32.45 / hour; NJ $20.00 - $32.45 / hour; RI $22.50 - $29.56 / hour; CA $20.00 - $32.45 / hour; WA $20.00 - $32.45 / hour; NV $20.00 - $27.40 / hour; CO $20.00 - $29.56 / hour; CT $22.50 - $32.45 / hour