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Concierge Ambassador Jobs
| Company | Flik Hospitality Group |
| Address | , New York, 10019, Ny |
| Employment type | FULL_TIME |
| Salary | $25 an hour |
| Expires | 2023-07-30 |
| Posted at | 10 months ago |
Salary: $25 / hour
Other Forms of Compensation:
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
As a Concierge Ambassador, you will be the first impression to all and will operate the switchboard in addition to being the point of contact for all visitors, making sure guests feel comfortable and secure throughout their visit. Responsible for establishing a welcome, warm, and professional atmosphere for all clients, recruits, customers and employees.
Key Responsibilities:
- Manage closely all activity in the internal visitor greeting process. Must be knowledgeable on all daily meetings and up to the minute changes.
- Gaining an understanding of the client culture, key areas of activity and creating "transparency" by serving as an extension of the Firm
- Handling meeting room bookings, utilizing the reservation system, and focusing on the strategic assignment of meeting space so as to maximize utilization
- Manage and maintain all conference center, training and meeting materials
- Maintain a strong awareness of business activity and communicate all updates with your team members.
- Serves as point person, taking ownership of any challenges
- Assist in conference room readiness inspections
- Work in tandem with team members and other firm personnel, always ensuring smooth transitions at each stage of guest's journey.
- Communicating requests to the appropriate internal support departments such as, building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries) Troubleshooting a wide variety of requests and situations, both for guests and for members of the Firm
- Communicate effectively
- Answer reception desk telephones, direct calls and manage message receipt and delivery process
- Greet all guests/ visitors, ensure eye contact is made within 10 ft. of entrances and reception desks.
- Proactively deal with inquiries and requests communicating with Hospitality Services Manager as needed.
- Greet internal and external clients with a smile, acknowledging them promptly, using the agreed welcome "Good Morning/Good Afternoon ..."
- Conduct overall room appearance site inspection
- Support the training of new associates
Qualifications:
- Computer skills and knowledge of office technology/equipment.
- Must be able to stand and walk 4 hours in each day
- Two to three years of experience in a client service / reception position within a hospitality or corporate environment.
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Health and Wellness Programs
- Disability Insurance
- Commuter Benefits
- Associate Shopping Program
- Holiday Time Off (varies by site/state)
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program
- Life Insurance/ AD
- Discount Marketplace
- Identity Theft Protection
- Vision
- Medical
- Retirement Plan
- Pet Insurance
- Paid Time Off
- Dental
Req ID: 1192051
Flik Hospitality Group
JEANNE M LANE
[[req_classification]]
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