Front Office Specialist -Gulfport Clinic

The Front Office Specialist decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Clinic Location: 12057-C Hwy 49 North, Gulfport, MS 39503
Clinic Hours: Monday - Friday, 8AM - 5PM

Required Qualifications

• This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
• Demonstrated excellent patient or customer service and communication skills
• Familiarity with care and well-being resources, or ability to research and obtain information
• One year experience in a patient-facing or customer facing position within a medical office or healthcare setting
• Previous Medical Front Office experience
• Professional demeanor and communication at all times
• Experience with Microsoft Office Word, Outlook, and Excel

Preferred Qualifications

• Associate's Degree or High School Diploma or GED
• Microsoft Access proficiency
• Experience with Geriatrics
• Knowledge of Managed care and Medicare
• Knowledge of medical terminology
• Experience with EMR's

Additional Information:

As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.

If progressed to offer, you will be required to:

• Provide proof of applicable exemption including any required supporting documentation
• Provide proof of full vaccination or commit to mask and/or testing protocols OR

Medical, religious, state and remote-only work exemptions are available.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana’s secure website.