Front Office Medical Assistant

Busy outpatient nephrology practice with located in Chula Vista, CA. We are passionate about delivering high-quality patient care. We accept most insurances and are seeking a healthcare professional that is passionate about quality care and making a difference in our patients lives.
Job Summary
The Front Office Medical Assistant performs a combination of administrative and clinical tasks within our clinic. The Medical Office Assistant is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.
Essential Duties And Responsibilities

• Responsible for managing the flow of patients in and out of the exam rooms, assists in the management of the provider schedule, communicates any delays.
• Assists patients with timely check-in, check-out, co-pay collection, registration, collect demographic information and other essential tasks
• Pre-visit preparation, including historical medical records and lab, imaging, and test results. Performing data entry tasks to document patient records within clinic databases and maintaining patient files.
• Schedules follow-ups and some procedures per approved scheduling guidelines

Preferred Education and Experience

• Medical assisting education or other related education either in progress or completed, highly preferred but not required
• Healthcare experience required

Special Conditions of Employment

• Furnish proof of COVID-19 vaccination

Knowledge Skills and Abilities

• Excellent verbal and written communication skills and the ability to communicate effectively with patients, providers and payors
• Strong commitment to actively supporting an ethical working environment
• Self-motivated and desire to learn and grow in healthcare
• The ability to prioritize and multitask efficiently and effectively
• Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.
• Bilingual English/Spanish preferred
• Excellent analytical and critical thinking skills
• Strong attention to detail

Schedule

• Monday - Friday
• 8 hour shift