Front Office Assistant Jobs

Company Description
Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.
Position Summary
As a Front Office Assistant, you will be part of a team that strives to uphold Unio Health Partners' mission of providing the highest level of care. You will be responsible for greeting patients, checking in patients, scheduling, and verifying insurance/payment. The Front Office Assistant supports the flow of patient care by providing excellent patient relations.
What You Will Be Doing

• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments and follow-ups in person or by telephone and checking patients in and out
• Answering/fielding patient phone calls in a courteous and professional manner
• Ensure availability of treatment information by filling and retrieving patient records
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries

What You Will Bring To The Team

• Knowledge of Medical Terminology
• Bilingual-Spanish preferred
• 2 years of experience in the medical field is required, urological experience preferred
• EMR system experience
• Knowledge of basic Microsoft Office

What We Can Offer You

• Paid Holidays
• 401(k)
• Competitive Salary and Health Benefits (Medical, Dental, Vision) 
• Employee Recognition - we encourage employee recognition through our GEMS program
• Generous time off (start accruing on your first day - no waiting period)
• Collaborative work environment - we want our employees to have a say in how we run our office
• Company Discounts

Please note that actual pay will be determined based on the relevant experience and internal equity within the pay range.