Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Front Office Reservations Specialist
Recruited by The Inn & Spa at Cedar Falls 7 months ago Address Logan, OH, United States
Assistant Director Of Front Office
Recruited by Pyramid Global Hospitality 7 months ago Address Cincinnati, OH, United States
Front Office Coordinator Jobs
Recruited by The Skin Center 8 months ago Address Columbus, OH, United States
Front Office Assisant Jobs
Recruited by Piedmont Healthcare 8 months ago Address , Fayetteville, 30214
Program Analyst (G-6 Front Office)
Recruited by ASRC Federal Holding Company 8 months ago Address , Fayetteville, 28303
Assistant Manager Front Office (Front Desk Supervisor)
Recruited by Hilton Grand Vacations 8 months ago Address , Orlando
Front Office Assistant, Gwinnett Advanced Surgery Center
Recruited by Northside Hospital Inc. 8 months ago Address , Snellville, 30078
Front Office Manager Jobs
Recruited by Dream Nashville 8 months ago Address , Nashville, 37219, Tn
Front Office Administrator Jobs
Recruited by Parkside Family Dental 8 months ago Address , Louisville, 40205, Ky
Asst Front Office Manager
Recruited by PCH Hotels & Resorts 8 months ago Address , Birmingham, 35226, Al
Assistant Front Office Manager
Recruited by Loews Hotels & Co. 8 months ago Address , Nashville, 37203, Tn
Front Office Coordinator - Sylvania, Oh
Recruited by Athletico 8 months ago Address Sylvania, OH, United States
Patient Encounter Specialist - Front Office
Recruited by University of Alabama at Birmingham 8 months ago Address , Birmingham, 35233, Al
Security And Front Desk Operations Manager
Recruited by CareOregon 8 months ago Address , Portland, 97204, Or $87,140 - $104,435 a year
Front Desk Office Administrator
Recruited by Raymond Storage Concepts, Inc. 9 months ago Address Cincinnati, OH, United States
Front Office Specialist Jobs
Recruited by Clarkson Eyecare 9 months ago Address Cincinnati, OH, United States
Front Office Referral Event
Recruited by Disney Parks, Experiences and Products 10 months ago Address Kapolei, HI, United States
Front Office Representative Sovah Family Danville
Recruited by Sovah Health - Danville 11 months ago Address , Danville, 24541, Va
Front Office Manager Jobs
Recruited by Columbus Speech & Hearing Center 11 months ago Address , Columbus, 43214, Oh
Front Office Manager Jobs
Recruited by Hyatt Regency Maui Resort and Spa 11 months ago Address , Lahaina, 96761, Hi
Front Office Manager Jobs
Recruited by Embassy Suites Nashville at Vanderbilt 11 months ago Address , Nashville, 37203, Tn

Front Office Manager Jobs

Company

Hyatt Centric Nashville
Address , Nashville, Tn
Employment type FULL_TIME
Salary
Expires 2023-10-05
Posted at 8 months ago
Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.
The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction.
Duties include:
  • Coach and counsel employees to reflect Hyatt Service Standards and Procedures
  • Analyze, investigate, and resolve guest complaints
  • Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
  • Responsible for short and long term planning and the management of the hotel’s Front Office operations
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Maintain guest room inventory
  • Maintain excellent communication with the housekeeping department
  • Insures proper staffing levels for customer service goals
  • Ensure all operations and cash handling are done per policies and procedures
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
  • Perform all tasks of a Front Office Staff as needed to facilitate service
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

  • At least 2 years progressive management experience within the Rooms Division of a hotel
  • Must be proficient in Microsoft Word and Excel
  • Clear concise written and verbal communication skills in English
  • Hotel/Hospitality degree an asset
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
  • With opening hotels, previous hotel pre-opening experience preferred
  • Must have excellent organizational, interpersonal and administrative skills
  • Service oriented style with professional presentations skills
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt)