Front Desk Team Member

Front Desk Team Member Needed

Do you have a way of making people feel at ease and comfortable, even if you don’t know them? You'll have the ability to develop your skills through on-site training, continued education, and with each patient interaction.

Our busy eye care practice needs a front desk team memeer to set the expectation for appointments and assure our patients their appointment will go as smoothly as possible. This position offers you an opportunity for stability with a career in healthcare!

NO Experience Needed:

Prior eyecare or medical office experience is a plus, but it’s certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to our Exceptional Standard of Care!

How will you make a difference?

You will have the incredible honor of being on the front lines, and setting the stage for each patient’s experience in our clinic. When our patients call in, you’ll be handling a lot of the important work that goes on to set the doctor and the patient up for success. As the first person to work with each patient during their appointment, you’ll be the one that calms their nerves, gets them in a great mood, and shows them that we are there to serve them in every way we can!

Some of your duties will include:

• Verifying their medical history, and insurance memberships for maximum benefit
• Assisting in opening and closing the office
• Understanding and respecting patient privacy laws
• Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (re-engagement required)
• Pleasantly answering questions and making appointments for existing and potential clients
• Consistent cross-training for optimal career growth
• Making sure patients feel welcome as soon as they walk in the door
• Reviewing and organizing patient medical charts for accuracy and authenticity

If these sound like you, please apply!

• You are attentive, an active listener, detail-oriented, organized, and your work reflects all of these characteristics.
• You feel comfortable with technology and have the ability to multi-task.
• You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
• You love to see other people happy and thriving, and you’ll do whatever you can to help them get there.
• You’re known for doing what you say you’re going to do – no excuses! Your reputation for honesty and integrity is legendary.
• You desire a sense of accomplishment and feel your skills combined with your passion to help others will drive you to meet personal and team goals.
• You can get along great with anybody,are full of energy and people feel charged up just being around you.
• You take pride and ownership in your work – whatever you do, you do it well.
• You are openly grateful to the people around you and see yourself as an integral part of your team’s success (because we will).

About Us

Family Vision Clinic is a high-volume eye care practice with locations in Magee, Collins And Prentiss. We love to come to work every day because we love what we do, and we’ve built an office culture that can’t be beat. If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!

We offer (upon eligibility):

• In-house Vision Benefits
• Upbeat, professional, and compassionate working environment
• IRA
• Employee Bonuses and raises
• Certification training and sponsorship
• Paid vacation and holidays

If you want a career where you can literally help improve the lives of the people in your community, this is the job for you.

We value your time, so we’ll be back in touch with you very quickly! We can’t wait to hear from you!

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