Front Desk Overnight Part Time

Schedule: 11pm-7am, Thursday & Friday (Part Time 16 hours)

Starting Pay: $18-$21/hour

POSITION SUMMARY:

The front desk person works independently, and without direct supervision. Possesses strong

communication, telephone, and customer service skills. Detailed oriented and able to multitask.

Meets and greets residents; checks guests and service providers in/out. Able to understand and

react to emergency response and access control procedures; monitors and operates electronic

security control systems; and accurately maintains daily logs, records and forms.

POSITION RESPONSIBILITIES:

• Maintains a safe and secure environment throughout the building/property(s).
• Follows safety procedures and maintains a safe work environment.
• Monitors Emergency Response System.
• Monitors and controls access to the building.
• Other duties as required.
• May be assigned other duties by the on-site property manager.
• Demonstrates excellent customer service, communication and time management skills.
• Monitors and controls Electronic Security Control Systems.
• Greets and directs Residents, guests and invitees.
• Maintains daily log, records and forms.
• Responds to emergency situations in a timely and efficient manner.
• Resolves and follows-up on all complaints/issues.

OPERATING SKILLS, KNOWLEDGE & ABILITIES:

Education/Training:

• College level courses in business or hospitality preferred.
• High school diploma or equivalency preferred.

Experience/Knowledge:

• Multiple language fluency is desirable.
• Computer literacy: command of information system hardware/software is preferred.
• Two (2) to three (3) years of business experience preferred.
• Strong customer service, communication and interpersonal skills required.
• Effective written and verbal communication skills.

Special Requirements:

• Ability to lift 30 – 50 lbs.
• Handle, finger, grasp and lift objects and packages
• Work in an upright standing or sitting position for long periods of time
• Communicate, receive and exchange ideas and information by means of the spoken and
• Reach with hands and arms

written word

• Ability to quickly and easily navigate the property/building as required to meet the job

Functions

• Ability to work extended hours and weekends based on project requirement.
• Complete all required forms.
• Ability to respond to emergencies on a timely manner.

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of the job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential

functions.

DISCLAIMER: This is not an all-inclusive job description; therefore, management has the

right to assign or reassign schedules, duties and responsibilities to this job at any time.